Entry Clerk Service Representative

NAVJOT KAUR

Contact: 647-***-**** Address: Brampton, Ontario Email- ************@*****.***

OBJECTIVE

To get a part-time or full-time opportunity which will be rewarding and challenging job, that not only involves my current skills but also help me out to acquire the new ones.

WORK EXPERIENCE

April 2022-July 2022- Customer Service Representative, Freshco

Help customers with complaints and questions

Give customers information about products and services.

Take orders and process returns.

January 2022-March 2022- Nurse Assistant and Customer Service Representative, Switch Health

Registered clients on switch health software who were taking their COVID-19 vaccines. Also, asked some random questions related to their health.

Worked at airport with GTAA.

Registered passengers on switch health for Rapid PCR test.

June 2018- March 2020-Data Entry Clerk, Cashier, Customer Service Representative

Reviewing and entering data information into the appropriate databases.

Monitoring and updating existing data when required.

Memorized entire line of company products and services, including prices and special discounts.

Provide basic technical support for clients on a wide range of company products and resolving issues.

Remained courteous and calm, even during moments of customer dissatisfaction.

Assisted customers with advanced queries about benefits and services and reviewed written and electronic materials related to customer queries.

EDUCATION

May 2022- Dispatch Training

May 2022- December 2022

Business Management, Canadore at Stanford- Brampton Campus

August 2017- July 2020- B. Com (Hons.) Invertis University, India

Core Modules- Financial Management, Management Accounting, International Business, Income Tax, Spreadsheets in Excel, and MS Office.

April 2016- May 2017- Secondary Education, Akal Academy Gomti, U.P, India

Subjects: Economics, Accountancy, English, Business

SKILLS AND INTERESTS

Key Skills Learnt: Critical Thinking, Time Management, Teamwork, Communication skills and Attention to Detail

Languages: English (Fluent), Punjabi (Native), Hindi (Fluent)

IT skills: Microsoft Word (Proficient), Excel (Advanced), Power point (Proficient)

REFERENCES:

Available upon request.

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