CHRISTIANA STALNAKER

Po box **, Four States, WV *6572 H: 304-***-**** adsbx4@r.postjobfree.com Summary

Successful at managing files, directing guests and restocking office supplies such as paper and snacks. Open and clear communicator with good planning skills, adaptable nature and analytical approach.

Energetic and reliable Office Manager skilled with working with a diverse group of people. Dependable self-starter seeking to leverage a skilled background into an Administrative Assistant role with a progressive organization.

Skills

● Organization and efficiency

● Advanced MS Office Suite knowledge

● Data entry

● Case management

● Excel spreadsheets

● Bookkeeping

● Professional and mature

● Addiction counseling

Experience

Hostess Jan 2019 to Current

Applebee's Fairmont, WV

● Managed guest expectations by conveying optimal information about wait times, policies and specials.

● Checked dining and serving areas every 20 minutes to verify proper cleanliness and readiness for guests.

● Answered phones politely and promptly, accurately recording and confirming reservations.

● Inspected restrooms for cleanliness and availability of supplies three times per shift.

● Communicated with event coordinators to ensure appropriate and adequate accommodations for larger parties.

● Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.

● Maximized table turns and rotated seating for optimal guest satisfaction.

● Answered questions about food and order statuses for waiting customers.

● Cleaned seating area and checked restrooms every 20 minutes Housekeeper Supervisor Aug 2018 to Jan 2019

Self Employed Four States, WEST VIRGINIA

● Cleaned windows, walls, decor and appliances.

● Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.

● Sanitized bathrooms, kitchens and other germ-prone areas.

● Worked with speed and efficiency to meet all job requirements.

● Managed work with little supervision.

● Cleaned, wrapped, and labeled outgoing orders.

Assistant Manager Aug 2014 to Aug 2017

Subway Fairmont, West Virginia

● Oversaw daily opening and closing procedures and helped to optimize daily operations.

● Improved efficiency by training staff on best practices and protocols.

● Achieved sales goals and business objectives by motivating staff and promoting Foot long Subway sandwiches.

● Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

● Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.

● Enabled staff to improve skills and achieve daily targets by applying hands-on and motivational leadership style.

Self employeed Aug 2018 to Jan 2019

Spar VA

● Displayed new products on shelves.

● Removed discontinued items and marked them down.

● Set up holiday cards and placed cards in proper slots. Education and Training

Bachelor of Science, psychology 2021

Purdue University Global Illinois City, IL

Associate of Arts, Business 2017

University of Phoenix Tempe, AZ

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