Flight Attendant Aircraft

Hiwot Teklewold

Cell: +1-202-***-**** email:*****.*********@*****.***

**** ******** ****** ************ ** 19142

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Work Experience

Piedmont Airlines

Flight Attendant

● Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft.

● Conduct safety check before flight.

● Greet customers, check their tickets and accompany them to their seats.

● Monitor and secure the cabin regularly.

● Comply with all aviation rules and regulations for safety and protection.

● Assist passengers and cabin crew during emergency situations.

● Provide special help to passengers with special needs (children, disabled persons, elders etc).

● Submit analytic reports concerning flight incidents.

● Present menus and help customers select food/beverages.

● Take/serve orders and answer questions or make recommendations for other products.

● Deal with complaints or problems with a positive attitude Ethiopian Airlines

Senior Flight Attendant (May 2009 –May 2016)

● Attended preflight briefings on details of the flight.

● Ensured that adequate supplies of refreshments and emergency equipment are on board.

● Assisted in cleaning the cabin between flights.

● Demonstrate the use of safety and emergency equipment.

● Ensure all passengers have seat belts fastened and ensure other safety requirements are met

● Supervised and coordinated activities of flight attendants: Assigned duties and areas of work to subordinate flight attendants to provide services for airline passengers.

● Observed activities of employees to evaluate work performances and maintained personnel records.

● Explained and demonstrated methods and procedures for performing task.

● Prepared evaluation reports on performance of employees.

● Interpreted company policies and practices for workers.

● Took care of passengers needs, particularly those with special needs.

● Reassured passengers during flight, such as when the aircraft hits turbulence.

● Administered first aid to passengers or coordinated first aid efforts, when needed.

● Direct passengers in case of emergency

September 2009

Education

● Bachelor Degree -Addis Ababa University -Sociology & Anthropology (July- 2009)

● High School Diploma - Nazareth School (June 2006)

● Associate Degree-Eeastern GateWay Community College-Social Work(September 2020 -present)

Language

● English- Fluent

● Amharic (Ethiopian) -Native

Aircraft worked : (Dash 100, 300,400),145, 737, 800,757, 767, 787, 777(all variations)

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