Technician Health Agent Sales

Operational Leadership / Supply Chain Management

10+ years of achievement driving innova5on in supply chain, manufacturing, and distribu5on opera5ons Proven success guiding sizeable, cross-functional supply chain management teams focused on materials and distribution operations. Ensure all inbound and outbound manufacturing and distribution processes align with current industry standards, including federal regulations such as ISO, OSHA, TMP, GMP, DOT, LTL, and Lean Six Sigma. Talent for training and mentoring employees to improve safety management, quality, organizational, and communication skills, and workflow productivity. Expert problem-solver, negotiator, and senior liaison; able to build strong interpersonal relationships with employees, executive leadership, vendors, and stakeholders. Highlights of Exper0se

Career Experience

SENIOR ENGINEER – QUALITY CONTINUOUS IMPROVEMENT / MATERIAL PLANNER II (July 2021 to Present)

Steered material planning and shipping processes for interna5onal defense, aerospace, and security company. Performed material replenishment calcula3ons, setup of material loca3ons, and op3miza3on. Monitored line loca3on compliance for empty bin pick up, refill, and delivery. Ensured produc3on personnel received resources necessary to produce desired products, with Kanban bins / kits in place, and parts supplied at first usage requirement; maintained integrity of Kanban and KiDng process. Audited material replenishment cycles and accuracy, and created material replenishment plans in collabora3on with management. Counted and resolved inventory errors, and expedited parts to ensure uninterrupted produc3on.

• Integrally involved in CI Pillar process, ensuring proper approach for identifying, prioritizing, and optimizing bottleneck operation projects through effective use of CI tools (5 Why, A3, DMAIC, JDI, Quick Events, SMED, and Six Sigma).

Johnson Control, Inc., New Freedom, PA

TEST LAB SUPERVISOR (June 2021 to Present)

Orchestrate daily operations across HVAC testing lab at Johnson Controls Advanced Development & Engineering Center (JADEC), the largest, most technologically advanced test facility for chillers in the world. Direct and lead 14-member workforce facilitating R&D of industrial-scale air handling units, air- cooled chillers, and water-cooled chillers. Ensure satisfaction with customer contract fulfilment through timely logistics, billing, packaging, material safety and security, and inventory transactions. Manage workflow processes from start to finish for multiple test initiatives concurrently. Assure orders are completed correctly and available for customer provided transportation; coordinate domestic and international shipments per ITAR and customs requirements. Participate in daily production meetings to review status and identify / mitigate delays.

Morris Layton York, PA • 717-***-**** • **********@*****.*** linkedin.com/in/pub/morris-layton/28/702/b2a

• Warehouse & Distribution Center

Management

• Defect & Cycle Time Reduction

• Bottleneck & Constraint Optimization

• LEAN & Continuous Improvement Methods

• DOD Packaging / DOT HAZMAT

Regulations

• Customer Relationship Management

(CRM)

• Quality Assurance & Control (QA / QC)

• Inventory Management / Cost Control

• Staff Training / Mentorship / Development

• Health & Safety Compliance

Morris Layton Page 2

• Assigned, scheduled, and supervised team of nine material handling, stock room, and shipping personnel; utilized Kronos software for timekeeping. Supervised union workers (Test Technicians and Test Operators).

• Maintained close eye on progress of test lab operations involved in planning, analyzing, setting up, testing, recording, maintaining, and operating state-of-the-art automated testing systems and equipment; kept stakeholders updated on progress and changes through clear and timely reporting.

• Ensured audit compliance through accountable ownership and security of Government Furnished Material (GFM).

Assurant, York, PA

Orchestrated vital day-to-day opera5ons, including team management of material and distribu5on center, for Fortune 500 insurance company.

ASSOCIATE UNIT PROJECT MANAGER (2021)

Held full accountability for maintaining high-energy and collaborative work environment that promoted process improvements, workforce productivity, quality, and customer satisfaction. Mentored and maintain the daily operation of the of the project for the interior and external customer - to the extent that job tasks were performed with efficiency, accuracy, and in compliance with the Service Level Agreement.

• Ensured operational effectiveness by preparing work schedules, assigning tasks, coordinating workflow and projects, overseeing completion of work, and monitoring team performance while maintaining accuracy, safekeeping, and timely movement of inventory throughout the site. INVENTORY CONTROL SUPERVISOR (2018 to 2021)

Oversaw warehouse tasks that included shipping and receiving, maintaining open dialogue across mul3ple business channels. Coordinated daily ac3vi3es for End of Lines, Cycle Coun3ng, and Data Correc3ons. Supervised employee execu3on of inventory management, stocking, material handling, and related needs. Managed labor hours and payroll in electronic 3mekeeping system.

• Prepared work schedules that enabled management to react quickly to unexpected labor needs.

• Proved effective at executing strategic business planning and development to meet daily productivity goals, Service Level Agreements (SLAs), and annual profitability targets.

• Improved Material and Distribution Department’s efficiency by 60% in one year. Armstrong Flooring, Inc. (AFI), Lancaster, PA

Provided manufacturing and produc5on support as leadership manager and trainer to line machine operators for top developer of flooring products in North America. PRODUCTION AND MANUFACTURING SUPERVISOR (2019)

Directed training and development of line machine operator department to successfully reach high production standards. Taught production employees about LEAN manufacturing techniques, Kaizen process management, Six Sigma, MDI; in addition to environmental, health, and safety best practices

(OSHA). Set daily priorities for production staff through effective scheduling, team coordination, and within departmental budget. Developed Job Safety Analysis (JSA) and innovative safety procedures to drive process improvements.

• Reduced occurrence of manufacturing issues by strategically implementing cross-functional team projects and analyzing line performance versus production targets.

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• Served as Subject Matter Expert (SME) and liaison to senior management on behalf of employees to drive interpersonal relationship building, project negotiations, and strategic decision-making.

• Utilized in-depth understanding of line design flow principles, mechanical theory, LEAN manufacturing techniques, and other industry methodologies to problem-solve operating process and equipment performance issues; improved cost control and reduced delays.

• Generated complete and accurate data analyses and documented reports with Minitab and Excel. United Postal Service (UPS), Carlisle, PA

Oversaw management and improvement processes of Hub Sort opera5ons for global business and customer service shipping and delivery company.

INDUSTRIAL ENGINEER SUPERVISOR (2018 to 2019)

Devised and implemented operational best practices and continuous improvement processes to strategically drive business development, process improvements, change management, performance management, and re-engineering project management. Utilized strong analytical skills to steer team communications and leadership management among 100+ hourly, Unionized workforce employees. Performed data forecasting related to staff management, asset management, and facilities management.

• Reduced costs and reached or exceeded service improvement targets by reviewing current operational plans and recognizing opportunities for internal growth and process improvements; developed effective solutions to drive operational management team collaborations and efficiency.

• Addressed employee training gaps; increased operational readiness and workflow productivity. WellSpan Health, York, PA

Managed and trained Logis5cs Technicians across mul5ple departments, and drove process improvements for mission-driven and integra5ve health system organiza5on. LOGISTICS AND DISTRIBUTION SUPERVISOR (2015 to 2018) Directed 20+ Logistics Technicians across multiple departments. Oversaw all inbound and outbound distribution traffic to improve storage and distribution processes, and to ensure delivery schedules were met. Established positive relationships with executive leaders, healthcare leaders, clinical coordinators, and vendors to support supply chain management and customer service.

• Utilized LEAN Manufacturing and Six Sigma methodologies to strategically improve internal processes, enhance inventory management, and effectively control manufacturing costs.

• Improved employee skills and encouraged future growth through development of A3 project. Addi3onal Experience

Retail Sales Consultant / Solu0ons Manager • Verizon Wireless, Lancaster, PA Produc0on Technician Health & Safety Coordinator Assembler • Harley-Davidson Motor Company, York, PA

Real Estate Agent Sales Associate • Country Home Real Estate, Century 21 Heritage, York, PA Crew Leader Materials Handler • Mac Steel Company, York, PA Education & Credentials

Master of Business Administra0on (MBA) in Management, 2011 • Eastern University, St. David, PA Bachelor of Science in Business, 2009 • Pennsylvania State University, York, PA Morris Layton Page 4

Professional Cer0fica0ons

• Master Certificate in Six Sigma, Villanova University (Coursework: Six Sigma Green Belt, Lean Six Sigma, Lean Six Sigma Black Belt)

• Certified in Production and Inventory Management (CPIM), APICS (Expected December 2022)

• Certified Supply Chain Professional (CSCP), APICS (Expected June 2022) Technical Exper0se

• Lawson Materials Management Information System (Info Lawson SCM Suite), Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access), Minitab, SAP, Kronos, Enterprise Resource Planning (ERP), Oracle, Ergonomic Job Measuring System (EJMS), ERCI Alerts, SRS Reporting tools, JDA Warehouse Management System (WMS)

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