Assistant Manager Trinidad
Resume:
SHERRY ANN PERSAD
SENIOR EXECUTIVE
**+ years of impactful, diverse leadership experience.
Coconut Creek
Florida, USA 33073
**************@*****.***
PERSONAL SUMMARY
Visionary Leader with a proven track record of translating corporate vision into HR strategy to improve employee engagement and spur organizational growth. Experienced Executive and gifted communicator focused on building beneficial and strategic alliances to fulfill organizational goals. An employee champion, cognizant of the importance of an organization's greatest asset - its human capital.
AREAS OF EXPERTISE —
CAREER HIGHLIGHTS
Corporate Governance
Project Management
Business Development
Negotiation
Compliance & Anti-Money Laundering
HR Planning
HR Costing
Talent Acquisition
Coaching and Mentoring
Organizational Development
Performance Management
Change Management
HR Development
HR Policy & Systems Design
Corporate Governance
10 + years of experience serving on various boards for businesses in the Security Services, Retail, Entertainment, and Property Management sectors. Experienced in making high-stakes decisions dealing with international markets.
Human Resource Management
18 + years of general human resource management experience specializing in Compensation Management, Employee Relations & Organizational Development.
Supported the transition of outdated HR systems into a fully integrated HRIS platform, which instantly enhanced analysis, reporting, and planning capabilities while streamlining daily HR functions.
Implemented Employee Training manuals that are still in use after 10 years.
Project Management
Managed the acquisition, construction, and start-up activities of two (2) Hard Rock Cafés located in Trinidad and Guyana from initiation to closeout with budgets of US$3 Million & US$2.2 Million, respectively.
Business Development
Built the HECU (Hospitality Employees Credit Union) from the ground up, providing strategic and operational solutions that supported the membership's needs.
Public Relations
Managed the Public Relations portfolio for a group of companies and maintained a good working relationship with the media.
CORE COMPETENCIES —
WORK EXPERIENCE
Management & Leadership
Leads, supports, empowers, and inspires teams to achieve results.
Effective Communication
Communicates complex issues clearly and credibly with a varied audience.
Strategic Thinking
Articulates the vision and values in compelling terms to develop understanding and promote acceptance among staff and stakeholders.
Decision Making
Makes decisions promptly under ambiguous circumstances and when there exists considerable risk.
Networking
Builds and actively maintains working relationships and contacts to further the organization's goals.
Planning & Organizing
Defines tasks and milestones to achieve objectives while ensuring optimal resources to meet those objectives.
Negotiation
Leads negotiations through gaining support and convincing others to obtain the most favorable outcomes for the organization.
Service Orientation
Focuses efforts on discovering and meeting the client's needs, including unexpressed and future needs.
The Dynamic 1 Group of Companies Trinidad, W.I.
EXECUTIVE CHAIRMAN July 2015 –June 2022
Company Profile: A diverse growing conglomerate based in Trinidad and Tobago with subsidiaries in Guyana, Barbados, Dominica, and St. Kitts operating in Entertainment, Information Communication Technology, Retail, Restaurant, and Security Industries.
Spearheads strategic initiatives in collaboration with the Board of Directors to strengthen existing partnerships and foster critical relationships leading to new business and favorable contract terms.
HARD ROCK CAFÉ Trinidad, W.I. Guyana, W.I.
PROJECT MANAGER 2017-2020
Company Profile: Franchise: world-renowned casual dining restaurant.
Planned, executed, monitored, and controlled all activities from acquisition to launch of the Hard Rock Café franchises in Trinidad and Guyana.
Trinidad & Tobago Amusement Games Trinidad, W.I.
CHIEF EXECUTIVE OFFICER 2014-2015
Company Profile: Gaming and Entertainment.
Oversaw the design, marketing, promotion, and quality of programs, products, and services.
Effectively managed the human resources of the organization according to authorized personnel policies and procedures that complied with existing laws and regulations
Ensured the organization and its mission, programs, products, and services were consistently presented to relevant stakeholders in a strong, positive image.
Sunny Group of Companies Trinidad, W.I.
HUMAN RESOURCE DIRECTOR 2007-2013
Company Profile: Diverse group of companies with interests in Real Estate, Education, Security, Distribution, Gaming, and Entertainment.
Promoted to HR Director. Partnered with the businesses across different units to drive HR efficiencies across the group. Played both a hands-on and strategic role ensuring operational excellence across all aspects of the HR function and provided support to senior management on special projects and mandates. Managed over 800 employees in Trinidad & Tobago, Barbados, St. Kitts, Suriname, and Jamaica.
HUMAN RESOURCE MANAGER 1997-2007
Promoted to Human Resource Manager. Developed a comprehensive HR department focused on meeting strategic business goals through aligned best-in-class HR policies, sound recruitment practices, competitive compensation plans, enhanced communication, employee development initiatives, and good industrial relations practices.
PROFESSIONAL DEVELOPMENT —
WORK EXPERIENCE
Participated in several international training programs and seminars.
Trained in Compliance and Anti-Money Laundering.
Represented the Gaming Industry at the Financial Intelligence Unit of Trinidad and Tobago.
PHILANTHROPY —
Actively represented the group of companies by supporting local athletes, donating to community projects, giving charity to the less fortunate, helping the elderly with medical expenses.
REFERENCES —
Available upon request.
FOOD & BEVERAGE MANAGER 1996-1997
Oversaw the Food & Beverage Department ensuring an excellent customer experience. Successfully forecasted, planned, and managed all F&B orders, staffing needs, and finances to maximize sales and revenue through customer satisfaction and employee engagement.
Fortress Security Services Ltd Trinidad W.I.
DIRECTOR 2008-Present
Company Profile: Medium-sized Security Firm.
Serves as a member on the Board of Directors, developing strategic plans, providing company oversight, and ensuring compliance.
Trinidad & Tobago Members Club Association Trinidad W.I.
PRESIDENT 2000- Present
Company Profile: The association provides a forum to discuss matters of common interests to Member Clubs.
Advocates on behalf of Private Member Clubs operating in Trinidad and Tobago. Engages the membership and addresses relevant stakeholders on issues facing the industry, such as changes in legislation and regulation.
Hi RPM-Gulf City Trinidad, W.I.
MANAGER /CO-OWNER 1992 – 1996
Company Profile: Ultra-Lounge
Managed the establishment's daily operations, including talent-acquisition efforts such as hiring, training and developing staff and executed business operation initiatives including payroll, marketing, invoicing, inventory, and dealing with HR-related matters.
Pepsi Co Florida, USA
ASSISTANT MANAGER 1990-1991
Company Profile: Leading Food and Beverage Company.
I was hired and trained as an Assistant Manager for Taco Bell Restaurant. My responsibilities included assisting management in all functions of the restaurant's daily operations.
EDUCATION
MBA – Business Administration (Leadership and Entrepreneurship) Anglia Ruskin University 2015 -2016
AA - Associate Degree Management Studies Miami Dade Community College 1985-1987
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