Executive Assistant Project Assistant Support

ERICA JONES

******************@*****.*** 606-***-**** Brandywine, Maryland 20613

Client-focused, organized professional with an advanced degree and diverse experience in customer service, business management, and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges.

Experience

Beacon Hill Staffing Agency – May 2022 – Current

Company - Evercore

Position: Administrative Assistant

•Administrative coverage to the team (calendars, expenses, domestic & international travel arrangement & logistics)

• Software used Microsoft Workspace

•Google Sheets

• Screen all calls

• Coordinated all meetings with stakeholders and executives

• Maintained company confidence and protected business operations by keeping sensitive information confident

• leveraged software Deltek Costpoint for expense reporting

Company – Sealed

Position: Energy Usage Collection Specialist

•Collected and compiled the energy usage data

•Recorded data in google spreadsheets

• Downloaded PDFs, and saved them in a specified file structure

• Software Systems used Google Suite, Slack, Dropbox

Company – Bain

Position: Project Assistant

•Provided online research and data scraping;

•Categorize and classify data while performing data entry in Excel

• Kept track and reported on project progress and goals

•Project management software, Slack, Microsoft Office

EJ Services LLC Upper Marlboro, MD

Sole-proprietor

08/2017 - 03/2020

Directed negotiations and preparation of contracts.

Conducted presentations using PowerPoint to provide illustrations and graphs to communicate complex business concepts.

Interacted with customers and vendors with the utmost professionalism to solve various problems.

Established open door policy to foster an environment of respect between employees and management.

Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality

Utilized several different online resources to research to identify venues, performers, and videographers, and to price equipment and calculate other associated costs.

• Managed multiple concurrent objectives, projects, groups, and activities, making effective judgments as to prioritizing and time allocation.

•Recruited and hired individuals demonstrating passion, dedication, and added value to the team.

Assigned work and monitored performance of project personnel. Developed project plans covering goals, resources required, and schedules.

Negotiated to secure favorable quotes and contracts for supplies.

Produced thorough, accurate, and timely reports of project activities.

Proposed or approved modifications to project plans.

Researched and selected project vendors and consultants.

Soul World Entertainment Upper Marlboro, MD

Executive Assistant

05/2012 - 08/2017

Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.

Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.

Kept team on track by assigning and supervising activities and giving constructive feedback.

Prioritized and organized tasks to efficiently accomplish service goals. Leveraged JIRA, Work front skills to input and compile data gathered from various sources.

Demonstrated self-reliance by meeting and exceeding workflow needs. Motivated and encouraged team members to communicate more openly and constructively with each other.

Defined strategies and created plans to achieve ambitious operational objectives.

Allocated resources related to staff, materials, and budgetary allowances.

Set up meeting and event logistics for senior management and updated calendars.

Revised and maintained master calendar to coordinate meetings across multiple time zones.

Processed executive subscriptions, license renewals, continuing education requirements, and membership renewals.

Monitored office equipment and scheduled repairs.

Maintained company confidence and protected business operations by keeping sensitive information confidential.

Leveraged word processing software to create proposals, letters, and memos.

Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.

Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.

Participated in frequent communication with other administrative team members, human resources, and the finance departments on special projects and events.

Created and maintained computer- and paper-based filing and organization systems for records, reports, and documents.

Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.

Coordinated executive and senior management vacation, day-to-day meetings, and travel schedules.

Designed PowerPoint presentations for monthly divisional meetings with top-level executives.

Maintained office supplies inventory by checking stock and ordering new supplies.

Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.

Liaised between CEO and clients regarding client accounts and new business.

Skills

Customer Service Management

Staff Development

Team Leadership Documentation and Reporting

Client Relationship Management

Operations Oversight

Sales and Marketing

Financial Statement Review

Budget Review

Education and Training

University of The Cumberlands Bachelor of Science in Psychology

Expected in 05/2023

Fredrick Douglass High School Upper Marlboro, MD

High School Diploma

05/2008

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