Customer Service Cocktail Server
Resume:
kayla ledgister
Las Vegas, NV *****
****************@*****.***
Work Experience
Server
Fire Rock Steakhouse - Las Vegas, NV
May 2022 to Present
I served food to guest is courses making sure they had a wonderful dining experience. Cocktail Server/Server
Ellis Island Casino and Village Pubs - Las Vegas, NV May 2021 to Present
I started off as a hostess at Ellis island then they moved me up to a Bloody Mary bar tender and allowed me to work the regular bar a couple times out the week. After They switched me to a cocktail server. I also was a food server in the village pub .
Hostess
Ellis Island Casino and Village Pubs - Las Vegas, NV May 2020 to Present
I am a host I also know how to serve and bus tables. Customer Service Associate/Manager
In N Out - Las Vegas, NV
March 2016 to Present
Help in customer service also cook and help to make sure the customer is completely satisfied. I was the shift manager at in n out as well.
Call Center Representative
Nissan - Las Vegas, NV
January 2018 to January 2019
Education
Canyon Springs High School And The Leadership - Las Vegas, NV August 2013 to May 2018
Skills
• Customer Care
• Customer Service
• Cosmetology (3 years)
• Call Center (2 years)
• Time Management
• Leadership Experience (2 years)
• Sales Experience (1 year)
• Customer Support (6 years)
• CSR
• Typing (3 years)
• Management (1 year)
• Hotel experience (1 year)
• Cash handling
• Guest services
• Retail sales
• Restaurant experience (6 years)
• Restaurant management
• Customer service (6 years)
• Food service
• Serving Call center customer service
• Completed January 2020 Applying customer service skills in a call center setting. Full results: Completed Customer Focus & Orientation
• Highly Proficient January 2020 Responding to customer situations with sensitivity. Full results: Highly Proficient Management & leadership skills: Impact & influence
• Completed September 2020 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Certifications and Licenses
Food Handler Certification
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