Derrill Stafford

Building a better life for my family

Greensboro, NC 27406

adsboo@r.postjobfree.com

+1-336-***-****

Work Experience

Customer Service Representative

Everise - Greensboro, NC

August 2021 to August 2022

Filling out HRAs for medicare

Customer service for bcbs

Chief Content Officer

Royal we productions - Greensboro, NC

November 2020 to February 2022

Handling social media uploads and engaging with social media platforms Dispatcher

Agero, Inc. - Greensboro, NC

August 2020 to July 2021

Dispatch roadside assistance

Bda

B.I.T - Greensboro, NC

October 2019 to March 2020

Develop leads from cold calls for sales

Sales Manager/Trainer

Prevail Management - Greensboro, NC

May 2019 to October 2019

Meeting sales goals while training

Customer Service Representative

Alorica - Greensboro, NC

June 2018 to September 2018

Cook

Fox and Hound

May 2017 to December 2017

Cook orders and do prep and dishes

Cook

Tripps - Greensboro, NC

August 2014 to May 2015

Cook orders on saute station and fry and prep

Direct Sales Representative

Capital Meats - Greensboro, NC

March 2012 to August 2013

Direct sales of foodstuffs

Education

Some college

High school diploma

Sun Valley High School

Skills

• Customer Service (3 years)

• Customer Care

• Microsoft Office (10+ years)

• Direct Sales

• B2B Sales

• Sales Management

• Cold Calling

• Salesforce

• Business Development

• Digital Marketing

• Email Marketing

• Outside Sales

• Hootsuite

Certifications and Licenses

ServSafe

July 2014 to December 2018

Food Handler

Assessments

Scheduling — Highly Proficient

November 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Highly Proficient

Customer service — Expert

March 2021

Identifying and resolving common customer issues

Full results: Expert

Call center customer service — Expert

July 2020

Applying customer service skills in a call center setting. Full results: Expert

Customer focus & orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Written communication — Proficient

October 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient

Sales skills — Highly Proficient

July 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Marketing — Expert

May 2021

Understanding a target audience and how to best communicate with them Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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