Yamiko S. D. Shields
Conyers, GA ***** Phone: 678-***-****
E-mail: *.***********@*****.***
Objective:
Obtain a position in which I am able to use firsthand knowledge of the restaurant industry and my management skills and style to aid the company in reaching and maintaining goals and objectives and to further enhance my professional development. Employment:
July, 2021 - Present
Amazon - Fulfillment Associate
Fulfilling,Sorting, and packaging customer orders as well as vendor requests. Assist with training and educating fellow associates and managers on the processes and procedures of the department
Maintaining organization and efficiency in my department so that tasks can be completed in a safe and expedient fashion
August, 2018 - June, 2021
Grady Memorial Hospital - Unit Clerk
Assist patients and family members to be as comfortable as possible while awaiting treatment. Assist the Nurses, Doctors, and other medical staff by tracking patients. Maintaining a clean and neat professional work space. Answer and direct calls to proper parties. Ensure that there are adequate supplies available for proper and safe use in the care of patients.
November 2017-July,2018
Morrison Healthcare @ Grady Memorial Hospital - Cook Prepare and serve food to patients as well as hospital staff in a pleasant and hospitable manner, while maintaining a clean and safe work environment. January, 2012 –December,2017
Waffle House – Shift Leader
Training salespeople and grill operators and monitoring operations and day-to-day tasks ensuring that the store is properly staffed and production ready. Additional tasks include, but are not limited to, food pulls, shift changes, customer and employee relations, recruiting new employees, and maintaining a safe and family oriented workplace for associates.
June, 2009 – December, 2012
Waffle House - Salesperson
Increase sales while providing fast friendly service in a professional manner. Monitoring profit and losses in a self-motivated, self-managed type environment. Managed food pulls, shift changes, as well as guest and associate relations. March, 2009 – June, 2009
K C Barbecue Pit - Cook
Precise measurement of proper ingredients, mixing and preparing of food items to ensure quality and consistency. Prepared and packaged orders for catering events making sure they were ready to arrive at their final destination in a timely fashion. June, 2007 – April, 2008
Steak N Shake – Shift Manager
Perform various tasks including, but not limited to; cash counts, monitoring shift labor variance compared to business, delegation of tasks and follow-up, guest interaction to promote customer satisfaction with service and food quality, monitoring breaks, kept business rolling during shift changes and inventory counts, promoting an environment geared towards teamwork, reviewing profit & loss reports and developed plans to improve on store profits.
April, 2006 – June, 2007
Steak N Shake - Operations Supervisor
Performed cash counts, inventory checks and register resets for the next business day. Monitor labor variance compared to amount of business, assisted in making sure restaurant was guest and inspection ready at all times. November, 2004 – April, 2006
Steak N Shake - Crew Member/Guest Service Professional Cash handling, restaurant sanitation, food preparation, customer assistance, cooking, monitoring food for quality and presentation, cleaning store and setting up so that next shift is able to properly assist guests.
August, 2001- October, 2004
Git Er Done Express Inc. - Receptionist/Office Manager Served as a point of contact for vendors and truck drivers via telephone and in person. Prepared and submitted all paperwork to ensure accurate and timely payments from vendors and verified trucker logs and mileage information to ensure hours worked and payment received was correct. Also did various office duties, which included correspondence, scheduling meetings, setting up classes and preparing various reports. Salary requirements are negotiable.