Customer Service Associate

Kiran Patel

**** **** **** ** ***** Branch, MS **654 662-***-****

*********@*****.***

- work history -

Auto Zone Louisville, MS

Parts Sales Manager 2018-2021

Managed store while store manager was away and ensured employees were assigned their daily tasks, engaged with employees and listened to any concerns the employees had, increased sales, dealt with customer issues and resolved problems, in charge of every day tasks, and registers and inventory management.Organized racks and shelves to maintain store visual appeal, Maintained and organized presentable merchandise to drive continuous sales, engage customers and promote merchandise, Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.Analyzed and processed returns,assisting customers with finding alternative merchandise to meet needs.

Mississippi Army National Guard

Generator Mechanic April 2010-November 2019

Maintain mechanical issues on parts for military equipment, read schematics and troubleshoot equipment, worked with other team members and making sure everyone was taking initiative and

. doing their parts

Lowes Starkville, MS

Customer Service Associate 2005 -2012

Worked in various parts of the store, gained knowledge about all items in various departments, maintained and organized presentable merchandise to drive continuous sales, Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise,Evaluated inventory and delivery needs, optimized strategies to meet customer demands, Analyzed and processed returns,assisting customers with finding alternative

. merchandise to meet needs

- education -

East Mississippi Community College Mayhew, MS

EMT Paramedic 2014 - 2015

Automotive Technology 2005-2008

- skills -

Communication

Problem solving

Leadership

Time Management

Organization

Team Work

Social Skills

Active listening

Collaboration

Decision Making

Customer Service

Attention to detail

Patience

Dealing with customers

- ReFERENCES -

Available upon request

Contact this candidate