Executive Assistant Administrative

KATHLEEN TIRRI

**** **** **** **** *, Wildwood, NJ 08260

Cell: 610-***-****

*************@*******.***

SUMMARY OF EXPERIENCE

Successfully performed executive administrative assistance duties for over 35 years, interacting with all levels of personnel worldwide in various areas of insurance, such as regional executive operations, professional risk, surety, claims, aerospace, finance, international, and human resources, and the pharmaceutical industry.

Throughout my career, the following responsibilities were prominent:

Provided high quality administrative support

Utilized Outlook calendar to schedule meetings and conferences, monitor appointments and keep diaries

Planned and coordinated travel arrangements worldwide and electronically prepared expense reports

High exposure to corporate, executive, and senior management

Excellent working relationship with peers, subordinates, and superiors across organizational lines

Extremely cooperative and generous with time and abilities

Demonstrated openness to accept added responsibility and willingness to learn

Managed sensitive and confidential material with discretion and professionalism

Consistently willing to aid others while maintaining high quality work standards

Commended on numerous occasions for invaluable support during critical situations

Pennsylvania Notary Public

Proficient in computer programs (Word, Outlook, Excel, Power Point, Visio, PeopleSoft and SmartWorks)

WORK HISTORY

ACE USA/CIGNA CORPORATIONS, PHILADELPHIA, PA 1986 – 2011

Executive Assistant for Professional Risk Surety Vice President of Operations, Chief Credit Officer, and numerous staff members 6/06 – 6/11

Planned and coordinated travel arrangements worldwide and created itineraries for over ten staff members

Electronically prepared expense reports

Coordinated Surety regional managers’ meetings, researched site options and restaurants and compiled travel plans

Coordinated offsite Regional Executives’ meetings with ACE management

Collaborated directly with company real estate personnel regarding departmental move coordination, repositioning and relocating

Coordinated and processed new hires within division, collaborating closely with recruiters, the new hire, and human resources

Maintained electronic library of ACE Surety forms including bond forms, applications, and indemnity agreements

Maintained master electronic files for ACE Surety Rate Manual and ACE Surety Procedures Manual

Updated and maintained departmental calendar in Outlook

Developed creative PowerPoint Presentations

Created and updated Organizational Charts for business unit using Visio

Voluntarily worked as receptionist for the Executive Offices during Board of Directors’ Meetings

Executive Assistant for Professional Risk Surety Vice President plus five (5) direct reports and the Regional Executives’ President 5/05 – 6/06

Received the ACE Employee Superior Achievement Award for outstanding achievements

Developed worksheet checklist to simplify and improve productivity when hiring new employees

Assumed additional responsibility by supporting the new President of the Regional Executives

Planned and coordinated travel arrangements worldwide and created itineraries for numerous staff members

Electronically prepared expense reports

Functioned as liaison between home office and field personnel by working harmoniously with others

Knowledgeable of ACE company procedures and policy, showing great resourcefulness

“Go-To” Person when there were questions about the organization or how to get tasks done

As Move Coordinator during the company’s relocation:

Demonstrated outstanding organizational skills by maintaining Excel spreadsheets of department members’ data

Drew up floor plans with Real Estate personnel

Placed orders for computers and printers with Systems technicians

Developed schedules for packing crates and archiving files and organized their pickup and delivery to new offices

Postponed planned vacation to oversee the relocation project to its completion

Page 2

Executive Assistant for Professional Risk Divisional President and ten (10) direct reports including Divisional CFO, Sr. VP Aerospace,

Sr. VP Surety and the Regional Executives’ President 4/02 – 5/05

Developed Travel Reservation Form to alleviate chaos when coordinating travel arrangements for ten staff members at once

Functioned as liaison between home office and field personnel

Developed Excel spreadsheet to keep confidential departmental attendance records

Maintained a personal log of various departments and contacts within the company

Created Disbursement Code Manual and was responsible for its implementation throughout the business unit

Annually represented the department as part of the Project Team, collaborating with other executive assistants and meeting planners to coordinate travel arrangements, meetings, and social events for the national reinsurance conference

Administrative Project Coordinator for Vice President Professional Risk Surety and six (6) direct reports 1/97 – 4/02

Planned and coordinated travel arrangements

Manually prepared expense reports

Floor representative for payroll checks

Arranged and coordinated annual Managers’ Meetings throughout the US, negotiated contracts with meeting facilities, arranged transportation and hotel accommodations, set up meeting rooms and equipment, and provided administrative support to all attendees

Developed in Excel and maintained departmental telephone directory

PA Notary Public continually keeping abreast of new notary public legislation for Pennsylvania

Established and maintained Excel spreadsheet to track SBA payments

Researched and discovered money-saving procedures and encouraged their implementation throughout the business unit

Voluntarily assumed the responsibility of consolidating all office supplies and reorganizing copy room and file room as an ongoing project

Supervised office co-op personnel

Administrative Assistant, CIGNA Life Accident &Health International Direct Marketing and Financial Management 7/90 – 1/97

Provided administrative assistance to Vice President Direct Marketing and staff including European Direct Marketing Vice President

Interacted with all levels of personnel worldwide

Arranged domestic and international travel plans

Manually prepared complex expense reports involving the calculation and conversion of foreign currencies

Scheduled appointments and professional meetings worldwide

Maintained departmental filing system

Received, screened, and placed telephone calls worldwide

Willingly worked overtime without hesitation to complete special projects

Programmed and updated facsimile machines

Administrative Assistant, CIGNA International Investments/International Investment Law and Financial Relations 3/86 – 7/90

Provided administrative assistance to Director of International Investments

Arranged domestic and international travel plans

Manually prepared complex expense reports

Updated and maintained individual travel profiles

Attended mail coordination meetings with mailroom personnel to determine best methods of sending diverse types of mail to company offices worldwide

Administrative Assistant, Smith Kline Pharmaceuticals/International Medical/International Taxation 2/78 – 3/86

Provided administrative assistance to Vice President, International Medical Division and Sr. Vice President International Taxation

Arranged domestic and international travel plans

Manually prepared complex expense reports

Updated and maintained individual travel profiles

Completed various tax returns for SK International Divisions

AFFILIATIONS National Notary Association as a Pennsylvania Notary Public

VOLUNTEER EXPERIENCE Volunteer Coordinator for United Way, City of Hope and Susan G. Komen Breast Cancer Foundation, Tunnels to Towers and Wounded Warriors

Updated 3/20/2022

Contact this candidate