Front Desk Data Entry

FREDA DOGBE

Hse.* Block C* Nungua (GZ-***-****)

P.O. Box OS 1205 Osu-Accra

E-mail: *****.*****@*****.***

Mobile: 054*******, 027*******.

EDUCATION

Certificate in Human Resource - Ghana Institute of Management and Public(2018)

Higher National Diploma (Accounting) - Ho Technical University Ghana (2014)

WASSCE Certificate - West Africa Examination Council (2008)

WASSCE Certificate - Labone Senior High School (2005) CONTINIOUS PROFESSIONAL DEVELOPMENT

Online Courses:

Online short course in Human Resource Management with Open Universities in Australia. Class- Room Course:

Generation change entrepreneurial simulation Training, organized by Sankofa Group and the US Embassy.

Single Window and WTO Trade Agreement Workshop.

IATA ACI Workshop.

Fire Safety and First Aid Training

Ghana Statistical Service Training for the 2021 Population and Housing Census. KEY SKILLS

Work under Pressure

Effective Communication and presentation

A Self Starter

Sequential Organization of ideas

Excellent interpersonal skills

Team Building and development

Working Under Little or no supervisions

Effective Organization of activities

EMPLOYMENT HISTORY

June 13 to July 16 2021 - Ghana Statistical Service Position: Enumerator/Field Officer

Overview:

Collected accurate and complete data in every living group quarter which qualifies to be counted or enumerated in a specified geographical area.

2016-2020 Westblue Consulting Ghana Limited

Position: Training Support Officer/Human Resource Assistant/ Front Desk Officer Overview

Prepared monthly training reports and compiling trainings conducted in the year.

Ensured that materials needed for the training of participants are available.

Ensured that welfare needs of employees are catered for.

Scheduled meetings and tests with candidates per the agreed timelines

Gave interview or test outcome to candidates the same day response is received

Ensured that new recruits are inducted properly - Prepared induction plan and ensured that all sessions are completed

Ensured that all working tools of new recruits are available before start date

Closely monitored the approved training plan for the year

Followed up with the Supervisor of the employee scheduled to attend training to confirm if the training will hold.

Made the necessary arrangement for the training by liaising with the providers and the employee’s supervisor

Followed up to ensure training report are sent and filed by the employee at the end of the training

Followed up on the implementation of the action plans set by the employee in the training report

Made the necessary arrangement for the training which includes setting up of the training venue at least a day before the training

Coordinated with the Unit requesting for the training to ensure refreshments are provided when required.

Ensured all participants sign the training bond before the commencement of the training and file all signed bond

Worked with the Units which requested for the training to draft the training evaluation form and ensure all forms are signed and filed at the end of the training.

Worked with the Unit who requested for the training to prepare a training report for submission after the training.

Updated the internal and external training schedule (A schedule that records all training that has been recorded for the year) and send report at the end of every month.

Prepared a cross training plan at the stipulated time frame

Coordinated the training and ensured every staff follows the plan and reports are sent at the specified time frame.

Carried out one health and employee wellbeing activity every quarter

Sent reminders to staff due for leave per the leave plan.

Maintained an updated leave records and shared the report monthly.

Ensured that the approved leave request for staff is broadcasted.

Ensured that the organization has minimum of three caterers (to provide lunch) to choose from at every point in time.

Followed up with the Unit Heads to ensure adherence to performance appraisal timeliness.

Sent birthday broadcast to staff.

Gave birthday gifts to birthday celebrants the day of their birthday.

Ensured that birthday celebrations are held at the end of every quarter.

Made the necessary plan, prepare and send a budget for the quarterly staff team bonding.

Prepared a report on the activity held and challenges faced.

Coordinated / arranged or organize all meetings, events instructed with no flaws.

Took meeting minutes and attendance of all staff meetings.

Accounted for all expenses incurred same day money is received.

Ensured that the front desk area is properly maintained and tidy always.

Ensured that visitor’s book at the reception is always signed. 2014-2015- Birth and Death Registry (Tema Metropolitan Assembly) Position: Registration Officer (National Service)

Overview:

Interviewed clients for registration.

Prepared report for monthly statistical returns.

Monthly data Coalition of Births and Deaths.

2013 Ghana Revenue Authority

Position: Internship

Overview:

Determined taxpayer position/establishment of taxpayer’s penalties, PIT, WTH, VAT and PAYE.

Data entry.

Issued tax clearance certificate.

Embarked on compliance visit and serving Immediate Demand Notice (IDN).

Filed of documents

2012 Ensai Suppliers &Trading Enterprise

Position: Cashier

Overview:

Entered sales and payment data using an accounting software (TALLY)

Report on daily sales management.

Responsible for all financial documentations.

Issued out receipt to customer

COMPUTER AND TECHNICAL SKILLS

Microsoft Office suits, Tally Accounting

SOCIAL ENGAGEMENTS

Assistant class Representative Accountancy Department (Ho-polytechnic 2011-2014) HOBBIES

Reading, Traveling, Singing, Facing Challenges, Innovative and socializing. REFERENCES

Available Upon Request

Contact this candidate