Customer Service/ Retail Sales Manager
Resume:
Letisha N. Lucas
Ambitious team oriented manager of over 12+ years of customer service and
retail/sales experience.
Norfolk, Va 23502
******************@*****.**
m
EXPERIENCE
Skymart, Virginia Beach,Va — Station Manager
June 2018 - May 2022
In charge of day to day operations including inventory, employee scheduling, hiring and training, ordering and receiving supplies and scheduling appointments. I was also responsible for creating and meeting budgets, maintaining pumps and fuel supply while regularly reporting to company executives.
IBM, Virginia Beach,Va — Call Sales Representative/Customer Service Rep
April 2013-June 2018
Responsible for listening to customer concerns,answering questions and providing information about the company's product and services. Day to day duties included taking phone calls, selling company products, placing orders, as well as solving customer complaints.
ABM, Norfolk, Va —Custodial Lead
April 2008 - April 2013
Instructed sta on proper cleaning and maintenance procedures. I made sure that all health, safety and security procedures were implemented in assigned facilities. Day to day duties included keeping the grounds clean and neat such dusting, mopping, cleaning restrooms, and restocking supplies
EDUCATION
Norfolk State University, Norfolk, Va — mass communications August 2005 - May 2009
Studied broadcasting, journalism, and public relations. ECPI, Virginia Beach, Va
August 2010- May 2012
Studied engineering
SKILLSs
Computer Proficiency
Leadership Experience
Great Communication Skills
People Skills s
Organization Know how
Collaboration Talent
Great Problem Solving
Abilities
Contact this candidate