Lea McElhaney
Sturgeon, PA *****
*****************@***********.***
Authorized to work in the US for any employer
Work Experience
Front Desk Agent
Summit Suite - Pittsburgh, PA
March 2019 to Present
Interim Front of House Manager for 3 months
• Answer telephone calls, questions about reservations and hotel property
• Enter new reservations into system, and keep paperwork pertaining to the desk in an audit folder daily Work all three shifts as needed
• Set up wake up calls in phone system
• Update daily shift notes book for all desk agents
• Print reports for hotel and IHG
• Good customer service skills
• Copying, faxing, and general computer use for sending information to hotel owner and general manager
Commissary Worker
Laurel Foodsystems - Robinson Township, PA
May 2018 to March 2019
Assemble line food items for packaging for various refrigerated vending machines Front Desk Associate
Wyndham Garden Airport
August 2017 to March 2018
Maintained office duties, phones, and reservations Temporary Warehouse Worker
Gregg Staffing Services
April 2017 to July 2017
Line Lead
Atrium Innovations LLC
August 2011 to September 2016
3
• Prepared machinery for processing prescriptions, oversaw small team, completed paperwork and production records as needed
Line Worker
Shipping Clerk
Housekeeper
The Club at Nevillewood
February 2006 to December 2011
Data Entry Clerk/Settlements
American Transport Inc - Pittsburgh, PA
February 1999 to January 2006
• Data entry of all job information for loads hauled (Pick up/drop off location, pay rate for job, dates, weight, fuel charges, etc)
• Scanned in documents and ensured accurate information (Bill of Ladings, job order sheets, receipts)
• Assisted the Collections, Billing, and Safety departments as needed
• Entered any deductions, paid owner/operators and carriers, advanced pay for fuel Temporary Office Clerk
February 1999 to June 1999
Education
High school or equivalent
Skills
• Learned multiple jobs within all companies
• Learned new jobs and tasks quickly
• Good communication skills, written and verbal
• Friendly and outgoing to all guests and clients
• Flexible with work hours and days
• Good organizational skills
• Have 20 years of customer service experience from multiple jobs
• Have 10 years of experience working in an office from multiple job