Customer Service Food

Pittsburgh, PA

**********@*****.***

LinkedIn: in/maddegopal

CONTACT

Social Media

Management

Audit

Strategy

Image Editing/Graphic Design

Canva

Photoshop

Illustrator

MS Office Suite Proficient

Content Creation

Research

Customer Service

Visual Literacy

Verbal & Written Communication

Positive Attitude

Self-Starter

Verbal & Written Communication

SKILLS

PROFESSIONAL PROFILE

Graduated Sum Cum Laude

Overall GPA: 3.866

Slippery Rock University of Pennsylvania

2018 - 2021

Bachelor of Arts in Communication

Studies

EXPERIENCE

Twisted Sky High - Auntie Anne's and Cinnabon Franchise 05/2018 - 01/2022

Food Service Sales Worker

Independent and self-motivated Communications graduate with a passion for social media, public relations, marketing and communications. Through my professional experience, I have learnt the importance of teamwork, collaboration, disciplined approach to problem solving and being a mindful and empathetic colleague. Eager to work with a dynamic team centered around a culture of diversity, and a spirit of innovation. Communicating with customers and attending to their requests by having a positive attitude.

Increase sales by offering advice on purchases and promoting additional products.

Manage cash and credit card payments.

Complete Opening/Closing procedures, including balancing cash against purchase reports.

DICK'S Sporting Goods

01/2022 - Present

HR Administrator Assistant (Hybrid)

M A D I S O N G O P A L

Compiles and distributes various reports weekly and ad-hoc reports as requested.

Conduct case information entry in various systems, including document sharing.

Run/distribute the daily I-9 reporting.

Give I-9 access to store teammates upon request.

Process unemployment claims.

Open and distribute physical unemployment mail.

Assign unemployment hearings and decisions.

Handle State unemployment claims from specific states. Manage field employment verification.

Manage personnel files.

Administrative Support

Compliance Support

Legal Support

EDUCATION

https://maddegopal.wixsite.com/portfolio

Contact this candidate