Case Manager Quality Coordinator
Resume:
CURRENT POSITION: - Case manager ED and surgical suite .
Position seeking for :- Case manager /quality coordinator/ nurse manager. PERSONAL DATA
Age - 41years
Date of birth - 28/12/1980
Sex - female
Religion - Hindu
Marital status - married.
Nationality - Indian
Contact No: - 050*******
Address - Al-ain, Al bazra
Street No: 20
P.O box – 1006.
EDUCATIONAL BACKGROUND
Holding FELLOWSHIP AND CRTIFICATION IN CASE MANAGEMENT from AIHCP.
Certified as Clinical documentation improvement practitioner since 2020.
Holding MBA in health care administration from national institute of management studies in 2018
Certified professional in health care quality from 2017.
Graduated in Bachelor of Science in nursing (RN BSN Bridging) from RAK medical and health sciences university Ras al khaimah 2015, rank holder and gold medalist. AMBILY K. MOHANAN
CASE MANAGER – ED
RN-BSN, CPHQ, MBA, CDIP.
FELLOWSHIP & CERTIFICATION IN CASE MANAGEMENT
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Critical care course completed from SAAD specialist hospital in Saudi Arabia, in 2007 in collaboration with ulster university Ireland.
Diploma in General nursing and midwifery from Bishop Vayalil medical centre moolamattom, Kerala nurses and midwives council 2002.
Certified with six sigma yellow belt in the year 2018 for AAH ED as part of ED standardization project
PROFESSIONAL BACKGROUND
Currently working case management in surgical suite AAH from November 2017 transferred to Taw am in august 2020
Worked as a staff nurse and infection control link in CCU, Al-ain hospital from November 2012.
Worked as an acting charge nurse in ICU- Cardiac surgical in SAAD specialist hospital, Saudi Arabia from 2006-2009.
Worked as a staff nurse cum team leader in ICU- cardiac surgical in Indraprastha Apollo hospital New Delhi, India from 2003- 2006.
Worked as a staff nurse in Bishop Vayalil medical centre moolamattom, India, in multispecialty. 2002-2003
ACLS Qualified.
BLS qualified.
PALS qualified
SPECIAL EXPERTISE ROLES AND RESPONSIBILITIES
CCM and CPHQ with case management experience of 4 years.
Presenter in case management awareness day on 18/11/2020
More than 14 years’ experience in adult cardiac medical and surgical nursing.
Have conducted CME category one HAAD approved in AAH recently in April 6, 2017.
Attempted for abstract submission Related to environmental health and safety.
Able to teach, guide, coordinate any educational activity for nurses in adult nursing.
Conducted quality projects as appropriate to the unit.(FOCUS PDCA)
Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
Admits new clients by reviewing records and applications; conducting orientations.
Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
Monitors cases by observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
Maintains clients’ records by reviewing case notes; logging events and progress.
Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
Meets budget by monitoring expenses; implementing cost-saving actions.
Prepares reports by collecting, analysing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Well knowledgeable in electronic documentation.
Able to conduct SWOT analysis.
Have attended many continuing educational activities appropriate for inpatient cardiac unit.
Supervised nursing staff and delegated duties directly related to patient care.
Participated in continuous quality assurance initiatives.
Coordinated with other members of the interdisciplinary team to ensure that patients’ therapeutic goals are met.
Ensured compliance with provision of care in keeping with the facility’s policy and scope of practice through chart audits, staff competency evaluation through direct observation, and evaluation of effectiveness of care provided to patients.
Allocated nursing staff according to patient acuity and to maintain optimal care.
Actively involved in providing in-services to nursing staff including RNs, LPNs, CNAs and Unit Clerks, thereby maximizing delivery of quality patient care.
Provided guidance and support to staff, patients and family.
Responsible for the coordination of all the hospital activities on off shifts
Coordinate allocation of resources and promote safe delivery of patient care.
Ensuring adequate staffing for the units
Patient/ Family advocate
Providing end of life care & support to patients and their families
Communicate with patients, patient's families, doctors, charge nurses, nurse's aides, administrative staff, and all other staff in the building. Also, with hospitals, doctor's offices, pharmacy, laboratory, and any other aspect of a patient's care.
Ensure safety of residents, staff, and the building
Responsible for Quality Assurance and continuous improvement programs to monitor for health and safety compliance and infection control within the facility.
Collaborate with multidiscipline teams.
Known as a patient advocate and team player, believes in empowering patients by delivering health education and nursing care that enhances wellness and quality of life.
Tracked the progress of each client through the course of treatment and made recommendations for next steps.
Organized area events that helped the community understand more about substance abuse or mental illness.
Maintained understanding of issues in the industry by participating in workshops, conferences and classes each quarter.
Excellent written and oral communication skills to convey information in the best way for many scenarios and sensitive situations.
Programming Planning & Evaluation
Patient Advocacy
Community Development
Systems Management
REFERENCES
Unit manager,
o Case management ( Daisy Mathew)
o Tawam hospital
o 037022436
MS. Jennifer Wood
o ICU-manager
o SAAD specialist hospital,
o Al-khobar,KSA
o P.O-Box-30353
o Tel.No. 00-966-*-***-****
Dr:Ghannam Al-Dhossary
o Consultant cardiac surgeon
o SAAD specialist hospital
o Al-khobar, KSA
P.O.Box -30353
o Tel-009 663-***-****
Dr. Babananda das
o Chief of cardiac surgery
o Indraprastha Apollo hospital
o New Delhi, India
o Ph: 009-***-***-*** 22
o Ext- 2160, 2161, 2164.
DECLARATION
I hereby declare that the above mentioned information are true and correct to the best of my knowledge and belief.
Place--Al-ain Name--Ambily K.M
Date-27/01/2021 Signature- Ambily
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