LYNEISE R. COAKLEY

skills. Motivated to learn more, grow and excel in the field of real estate.

Microsoft - Excel, Word, Access, Outlook

DoubleTime, Resident Data, Tenant PRO,

Yardi, SalesForce, Grace Hill, ACT Data Base,

Concur Accounting Systems, other

Accounting - Accounts receivable, taxes, payroll,

recordkeeping, data analysis

Administrative duties, Processes, budgeting,

sales, scheduling, contract writing, data entry,

filing, documenting, strategic planning Customer

service, Client and resident retention

Contract negotiation

Property management

Sales, marketing and advertising

Market and comps analysis

Project Management

Technical Support

Licensed Realtor, 02/2019 to Current

Premier Agent Realty – Sunrise, FL

Communicated with clients to understand property needs and preferences. Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.

Informed home buyer of sales, construction and warranty processes. Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.

Liaised between buyers and sellers to provide positive experiences for both parties. Perform CMA's and Rental analysis

Miami, Florida 33142 H: 305-***-**** C: 305-***-**** adsb96@r.postjobfree.com https://www .linkedin.com/in/realtorlyneise https://www .facebook.com/RealtorLyneise

https://www .instagram.com/realtorlyneise

Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋ ඒ

Enthusiastic Licensed Realtor eager to contribute to team success through hard work, keen attention to detail and excellent organizational skills. Several years of experience with property acquisitions, rehab investing, office management, property management and sales. Especially skilled at building productive working relationships with clients and staff. Excellent resident retention, negotiation, communication, multi-tasking and writing S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Member of NAR and RAPB+GFLR board

Certificate: C2EX, Florida Housing Financing Corp

Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers. Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.

Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Collaborated with mortgage companies to accurately determine loan and mortgage options for clients. Generated leads for sales and rental properties through cold calls and referrals. Global Business Alliance Member

Commercial Realtors Trainee

Assistant Portfolio Manager, 01/2014 to 12/2018

Invitation Homes – Plantation, FL

Review documents for accuracy. Renewal negotiations, closings, preparing lease agreements and advising residents on updated key lease sections. Accounts receivable: maintaining low numbers, collection and posting of rents, deposits and other applicable fees; correcting of any accounting errors. Review delinquency and make collection calls on small balances, prepare monthly collection letters. Preparing and submitting collection files to attorney. Conduct all move out procedures and update current occupants on their tenant requirements and processes (i.e. NTV letters, prorated amounts, any outstanding dues, return of access keys, cards, etc.). Effectively close out any Company or occupant violations and update database. Data Integrity reporting. Assist Portfolio Operations Director with daily portfolio operations such as special reports, deposit accounting, end of month closing procedures, etc Administrative duties; including but not limited to: collections, sending out notices, filing, eviction procedures, meeting team goals, etc

Maintained close watch on financial and operational performance of different funds and made proactive adjustments to keep portfolios in conformance with plans Portfolio Operations Associate, 01/2012 to 01/2015 Invitation Homes – Plantation, FL

Process applications in accordance with established policies and guidelines. Guide potential residents through approval process leading up to move in. Review documents for accuracy. Prepare lease agreement and advise applicant on tenant responsibilities. Maintain accuracy of all data entry updating. Communicate openly with applicants, listing agents and third-party agents. Conduct move-in/ closing procedures via SalesForce, Yardi, uploading of all required documents, welcome letters, etc Accounts receivable: collection and posting of rents, deposits and other applicable fees. Review delinquency and make collection calls on small balances. Order or submit request to order HOA Landlord Deposits. Communicate with HOAs on a regular basis for purpose of completing move-ins. Follow up with HOA communities and IH HOA department about any open violations. Prepare documentation for Business/Landlord tax. Follow up with Rehab department, as needed, on pre-marketed homes. Assist with recertification/ renewal of eligible tenant leases. Assist with initial move out procedures and update current occupants on their tenant requirements and processes (i.e. NTV letters, prorated amounts, any outstanding dues, return of access keys, cards, etc). Effectively close out any Company or occupant violations and update database, as well as inner office personnel. Assist Portfolio Operations Director as well as Assistant Portfolio Manager with any administrative duties; including but not limited to: collections, sending out notices, filing, eviction procedures, meeting team goals, etc

Managed quality assurance program, including on-site evaluations, internal audits and customer surveys Resolved conflicts and negotiated mutually beneficial agreements between parties Vista Palms Apartments, Leasing Consultant, 01/2011 to 01/2012 CFH Group, LLC – Miami Gardens, FL

Providing information to persons inquiring about apartments. Accepting, reviewing, and executing applications. Obtaining background/ credit summaries through Yardi/ Resident Check. Performing unit inspections (move in/ out). Taking resident maintenance request. Inputting work orders and updating prospect data using Yardi. Conducting move-ins/ closings. Low-income housing qualifying. Held high approval rating and percentage of customer loyalty. Kept meticulous records of all correspondence between management and tenants. Toured property with prospective tenants and provided wealth of information in regards to its key features.

Collected rent and tracked resident payments and information in Yardi. Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.

Leasing Consultant, 01/2007 to 01/2011

Star Creek Apartments – Miami Gardens, FL

Providing information to persons inquiring about apartments. Accepting, reviewing, and executing applications. Obtaining background/ credit summaries through Resident Data. Performing unit inspections (move in/ out). Surveying property grounds for violations. Preparing Collection files. Taking resident maintenance request. Inputting work orders and updating prospect data using Tenant PRO. Conducting move-ins/ closings. Coordinating/scheduling vendor services. Low-income qualifying. Distributed and followed up on tenant renewal notices. Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.

Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

Kept meticulous records of all correspondence between management and tenants. Invited prospects to fill out application upon completion of property tour. Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.

DPL (Distressed Property Locator)/Real Estate Investor, 01/2001 to 01/2007 SNL Real Estate Investments – Miami, FL

Located distressed real estate for investors. Clerical duties such as: preparing investment packages, MPPAFs, CMAs, letters, faxing, filing, closing procedures. Developed solutions for homeowners in foreclosure debt. Negotiated and structured deals and contracts. Assisted with funding and terms for potential homebuyers, tenants, and investors.

Analyzed and evaluated monthly and quarterly financial statements. Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.

Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.

Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.

Post Closer, 01/2004 to 01/2006

Legacy Title Services, Inc – Hallandale, FL

Assist Pre-closer with opening file. Order Property Judgment/Lien Search. Order Land Survey (if applicable). Request Estoppels. Request insurance certificates. Order payoffs of loans, liens, etc. Assist HUD-I preparation (DoubleTime Software). Prepare closed packages and copies to send to lenders, brokers, and clients. Verify funding and authorization to disburse after closings. Mail out checks and invoices. Prepare documents for court recording. Mail recorded documents and title policies to new owners or mortgagors.

Prepared loan packages and closing instructions for bank employees. Completed post-closing quality control evaluations of originated mortgage loans. Managed disbursements, cut and processed checks and mailed correspondence. Checked accuracy and completeness of all paperwork. Reviewed and validated details of loan applications and closing documentation. Set up, stored and updated customer files, department records and regulatory paperwork. CEO Assistant /Assistant Location Manager, 01/2003 to 01/2004 Complete Property Management, Inc – Miami Beach, FL Clerical duties such as: preparing documents, faxing, filing, mailing, and creating forms for condo/ office management. Conducting background checks of potential lessees and buyers. Rental and maintenance payment collection. Resident/ Attorney collection calls. Assisted with resident/ tenant issues. Assisted with condo budgeting, insurance, special assessments. Assisted and prepared meeting notices, minutes, and elections. Supervised new building development and onsite work performance/ construction

Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations Resolved conflicts and negotiated mutually beneficial agreements between parties Eൽඎർൺඍ ඈඇ

2020

Global Business Alliance

2019

Florida Housing Finance Corp - FL

2019

Commitment To Excellence (C2EX) - FL

NAR Realtor: 2019

Real Estate Sales Agent License: 2016

South Florida Real Estate School - FL

Leasehawk Rental Management Education: 2013

2012

Grace Hill Multifamily Education

Real Estate Express Online - Florida: 2011

Certificate: 2002

South Florida School of Real Estate - Hialeah, FL

Certificate - Nationwide Real Estate Discounters - Ft.: 2001 Myers, FL

High School Diploma: 1998

American Senior High School - Miami, FL

FBLA Certification: 1998

American Senior High School - Miami, FL

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