Customer Service Cashier
Resume:
ZAKIRA J. HODGES
EXPERIENCE
NORDSTROM NYC FLAGSHIP – SEASONAL WOMEN’S SHOE SA
Manhattan, New York (June 2022-August 2022)
Set and achieved goals for both in-store and digital selling. Built lasting relationships with customers.
Provided top tier customer service quickly and efficiently. Built my fashion and styling expertise in order to provide honest and confident feedback for the customers about style and fit.
Provided customers with multiple options based on their need’s and want’s. Effectively helped customer’s pay their credit card bill’s. Placed orders for customer’s online.
Worked with my team to keep the department customer ready by organizing the stock, Re- Merchandising, price markdowns and light cleaning. Prioritized multiple tasks in a high paced environment. INDEPENDENT SUPPORT SERVICES INC. -SUPPORT STAFF / COMHAB Harlem, New York (March 2021-Current)
Assisted research and locate volunteer opportunities in the community. Provided Assistance working on In-Home ADL skills, provided support to complete household chores such as laundry, bedroom organization, kitchen safety meal prep, etc. Taught Healthy lifestyle skills such as encouraging exercise and healthy food options. Worked on proper communication with peer relationships, provide help with self-advocacy through verbal prompting. Assisted with navigating computers and learning how to use applications. Provide verbal support to practice memorizing personal information and developing the skill on when to use it. Assisted support when making community purchases and receiving the correct change. Provided verbal support with money management by assisting to budget finances. TARGET – SERVICE & ENGAGEMENT / HEAD CASHIER
Bronx, New York (February 2020-November 2020)
Maintained knowledge of the guest services desk.
Trained new employees on the POS system.
Informed customers about sales and promotions.
Exchanged and returned merchandise for customers quickly and efficiently. Unloaded and stocked the shelves with new merchandise. Effectively helped customers pay their credit card bills. MODELL’S SPORTING GOODS – HEAD CASHIER
Harlem, New York (March 2017-June 2019)
Trained New Employees on the POS system.
Loaded and Unloaded the till of the registers and accurately counted the money made for the day. Overseen the Cashier staff. Ensured all registers had the correct amount of cash at all times. Making sure all Inquiries and problems were dealt with whether it was an employee or customer. Informed customers about sales and promotions.
Maintained friendly and professional customer interactions. Exchanged and returned merchandise for customers quickly and efficiently. Handled customer inquiries. Helped customers pay their credit card bills. Engaged with customers while completing customer transactions on the POS system. Followed all cash handling procedures meeting and exceeding regional cashier variance policies. CHILDREN AID SOCIETY – VOLUNTEER
Harlem, New York (January 2016-August 2016)
Upheld the agency’s vision, mission and core values. Ability to work effectively with children, adolescents, families and professionals. Ensured the safety and security of all children by supervising and maintaining discipline. Provided structured academic support, participated in recreational activities and read children’s books. Made sure I accurately filed documents and kept the inventory sheets correctly
ABOUT ME
Here’s a few facts about me,
I’m a college student and I
attend an HBCU in Virginia.
I am the oldest child of 3. My
Birthday is June 25th. If I had
to describe myself using 3
words, I would say
Ambitious, Patient and
Hardworking.
CONTACT
**************@*****.***
Harlem, NY
EDUCATION NORFOLK
STATE UNIVERSITY
- B.A DEGREE
SPORTS MEDICINE
2019-2023
WADLEIGH SCHOOL FOR
THE PERFORMING ARTS
-High School Diploma
May 2019
SKILLS
QUICK THINKING
LEADERSHIP
TEAM BUILDING
FLEXIBILITY /
ADAPTABILITY
INITIATIVE
STRONG
COMMUNICATION
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