Independent Consultant Dental Assistant

***** ******** ****, ***** *****, FL, *****

********@*****.*** – ************@*******.***

To be a team player in a company where I can utilize my skills and expertise to increase current market share, build capacity and provide growth opportunities. EXPERIENCE

BUSINESS TECHNOLOGY ADVISOR (November 2021–June 2022) VISUAL EDGE IT- DAVIE, FLORIDA, USA

Net New Sales, Self-marketing strategies, Cold Calling, Telemarketing. Make Proposals and all paperwork involved in the sales process from start to deliver the final product. DENTAL OFFICE MANAGER (September 2019 – October 2021) DENTAL CLINIC, LLC - NORTH MIAMI, FLORIDA, USA

Ensure the efficient running of the dental office in accordance with established procedures and protocols, Developed the relations between the dentist and Plan insurances, enrollment process with health plans a provider. Responsible for day to day operations of the dental office. Make Dental office run smoothly and efficiently. Ensuring patient comfort to helping dentist during exams and procedures. Responsible for ensuring Infection Control activities are compliant, Billing and conciliation true Insurance Platforms and Eagle soft software Designed and implemented all marketing strategies and material to build and grow the practice. DENTAL INSURANCE VERIFICATION AND UTILIZATION MANAGEMENT (September 2020 – May 2021) REAL SEMILE, - NORTH MIAMI, FLORIDA, USA

Ensure the efficient running of the dental office in the setting best suited for the dental needs of the patients based on benefit coverages and previous utilization. Preauthorization process with insurances to bring the best alternative for the patient’s needs. Designed and implemented all marketing strategies and material to build and grow the practice. INDEPENDENT CONSULTANT – MARKETING AND PRINTING SERVICES, (July 2015 – Present) MV&A, LLC

Develop implement strategic marketing plan and programs. Provide solutions for printed marketing needs. PRODUCT SPECIALIST (February 2017- October 2017)

AMERICAN PAPER CORP. PUERTO RICO

Developed manuals, implemented trainings for sale force and customer service department. Conducted assessments to evaluate business growth opportunities for Wide format, Heat Transfer and Signage Products Provided business support to clients.

Attended conventions to be abreast with marketing innovations I achieved to increased sales of wide format products volumes for the last year by 60% CONSULTING SERVICES, (February 2016 – 2017)

AMERICAN PAPER CORP. PUERTO RICO

Provided product support to clients, staff and introduction to the Wide Format and Signage industry. ACCOUNT EXCECUTIVE, (January 2012 – October 2015)

MODEL OFFSET PRINTING. PUERTO RICO

Provided support to the staff and introduction to the Wide Format and Signage industry Direct Sales

SALES & MARKETING MANAGER, (June 2005 – January 2012) CARIBBEAN SIGN SUPPLY. PUERTO RICO

Conducted assessments to evaluate business growth opportunities Developed and implemented strategic marketing plan, developed marketing programs (mailers, shows, web pages, catalogs, advertising ads, 2

institutional video, profile and promotion programs) Provided business support to clients.

Attend conventions to be abreast with marketing innovations Developed and implemented strategic annual growth plan Developed and implemented manuals and trainings for sale force Provided support to 15 sales people focused in different segments of market I achieved to increased sales volumes for the last five years by 70% ACCOUNT EXCECUTIVE, (December 2004 – June 2005)

CARIBBEAN SIGN SUPPLY. PUERTO RICO

Developed and implemented Business Plan, and Strategic Marketing Plan for a DBA Digitek Developed new market for Wide Format Printing products MARKETING MANAGER, (August 2001 – December 2004)

TECHNICAL INDUSTRIAL SALES. PUERTO RICO

Conducted assessments to evaluate business growth opportunities Developed and implemented strategic annual growth plan Planned and implemented marketing programs including Radio, Direct Mail and Internet campaigns to support the different product lines Provided business support to suppliers and clients

Developed and launched the company’s profile presentation Led the development and implementation of the company’s newsletter targeted at suppliers INDEPENDENT CONSULTANT - DENTAL ASSISTANT (2001 – 2004) PRIVATE DENTAL OFFICES

Dr. Eric Sepúlveda, San Juan, P.R. Clínica de Aguas Buenas, Aguas Buenas, P.R. Dr. Carlos García, San Juan, P.R. Dr. Joseph Riley Ensure the efficient running of the dental office in accordance with established procedures and protocols. Respond efficiently to patient and doctor needs and inquiries and ensure the delivery of quality dental care to patients. Manage patient scheduling and direct patient traffic flow. Manage specialist referral process. Present treatment plans to patients and arrange payment schedules with patients. Support marketing and promotion initiatives.

Maintain patient data according to regulations and office policies, ensure that records are stored securely and in compliance with privacy and security regulations.

Take responsibility for the appearance and functionality of the office. Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA ORAL HEALTH CARE MANAGER (1999-2001)

CALISALUD E.P.S. CALI, COLOMBIA

Designed and implemented the auditing process including the evaluation parameters Conducted research and analysis regarding the oral health care behavior among the community and dental professionals Responsible for authorizing dental pre-estimates

Conducted financial and statistic reports

Provided consulting services on contract administration DENTIST

PRIVATE DENTAL PRACTICE Cali, Colombia

EDUCATION

INTERAMERICAN UNIVERSITY, PUERTO RICO (2001-2005)

Master’s in Business Administration (Marketing)

INSTITUTO DE CIENCIAS DE LA SALUD, COLOMBIA (1998-1999) Master’s Degree in Epidemiology

UNIVERSIDAD DEL VALLE, COLOMBIA (1997-1998)

Associate Degree in Oral Health Auditing

PONTIFICIA UNIVERSIDAD JAVERIANA, COLOMBIA (1997)

Associate Degree in Business Administration

PONTIFICIA UNIVERSIDAD JAVERIANA, COLOMBIA (1992-1997) Dentist

3

SKILLS

• Self- Motivated, Optimistic, and Positive Attitude.

• Strong Work Ethic and Autonomous.

• Dependable and Flexible.

• Proactive and Passionate.

• Team Player and Service Oriented

• Communication Skills and Quick leaner.

• Honest and Marketable.

• Computer: MS Office, IOs. Adobe, Eaglesoft (dental software)

• Dental Billing, Coding and treatment plan

Coordination, Insurance Verification

REFERENCES Available upon request

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