Manager Department

Andrea Gaona

Phone: 409-***-****

Email: ***************@*****.***

SUMMARY

Demonstrates strong problem solving, analytical abilities, and organizational skills within a team and as an individual.

Possess excellent written and verbal communication skills.

EXPERIENCE

KROGER 2018 - Present

MOD (Manager on Duty)

Oversee daily operations in a store or a particular department.

Ensure efficient workflow and workforce performance.

Evaluate and delegate tasks among employees, arrange schedules, set goals and budget.

Handle issues and concerns with customers and associates.

Assess daily the stores’ ability to meet/exceed customer expectations for ease of shopping,

variety, freshness, cleanliness, food safety and regulatory compliance.

Assist with coaching and development of store associates through formal and informal

interactions, and impose disciplinary actions when needed.

KROGER 2013 – Present

Drug/GM Department Manager

Prepare/arrange schedules for department members.

Plan/organize inventory and maintain awareness of inventory/stocking conditions and train department associates on inventory/stocking and Computer Assisted Ordering.

Prepare the seasonal aisle in a timely manner and according to each season change.

KROGER 2010 - 2011

Natural Food Lead

Replenish shelves of the department as needed.

Communicate ideas with store management about setting up/organizing displays.

Rotate products due to expired dates on each product.

EDUCATION

BALL HIGH SCHOOL

GRADUATION DATE: MAY 1991

High School Diploma Galveston, TX

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