Zeyana Al-Mahrizy

*** ******** ****

Ilford

Essex IG1 2TA

Mob: 001**********

adsb6y@r.postjobfree.com

PROFILE

A manufacturing and operations management executive with extensive experience of implementing change in both small and large companies, working at both board and senior management level, proven track record of leadership skills involving managing, developing, and motivating teams to achieve set objectives. Knowledge of world class manufacturing methods and operational expertise gained in interim and permanent roles for both big blue-chip companies as well as numerous UK SMEs. Focused, goal oriented with a clear vision of future objectives. BSc Chemistry (Hons), MSc Food Production and Operations Management.

EDUCATION

1999-2000 University of Nottingham

MSc Food Production and Operations Management.

Operations Management Modules: Manufacturing Strategies (including TQM, JIT, Learning Organisation, MRP etc), Production and Inventory Management, Management of Quality, Managing Operations and Change, marketing and Logistics, Decision making, Supply Chain Management etc.

Science Modules: Food Quality Assurance, Processing for Food Production Management, Microbiology for Food Production Management.

MSc Thesis: Replacing fats by fat replacers in Madeira cakes. Sponsored by British Sugars.

1996-1999 University of Southampton.

BSc (Hons) Chemistry

1990-1996The Coast Academy High School.

3 A-levels: Pure Mathematics (A), Chemistry (A), Biology (B).

9 O-Levels: 4 Grade A’s, 3 Grade B’s, 2C’s.

EXPERIENCE

September 2021 – Allplants Ltd

Allplants operates as UKs vegan frozen meal delivery service.

Production manager

Ensuring consistently high quality and operational standards

Ensuring effective communication at all levels

Implementing and managing continuous improvement and modern manufacturing principals by highlighting deficiencies and recommending changes in training, working practices and processes.

Managing the planning of resources, working with HR to maintain appropriate staffing levels throughout the year while ensuring output is achieved and labour costs are in line with Forecasts and Budget.

Responsible for 3 direct reports and 35 staff.

March 2014 – Feb 2015 UNITED BISCUITS, LONDON UK.

United Biscuits is a multimillion-pound biscuit and snacking company best known for globally appealing portfolio of sweet and savoury brands that have been enjoyed for over 100 years. Brands include McVitie’s, Jacob’s, Carr’s, Jaffa Cakes, McVitie’s Cake Company, Mini Cheddars, Twiglets, go ahead! BN, Verkade and Delacre.

Headquartered in Hayes, West London, the United Biscuits Group operates across 23 locations in eight countries, and over 7000 employees. UB holds the leading positions in both UK and European markets, with products sold in over 100 countries.

Production and Continuous Improvement Manager

Responsible for the successful implementation of robust compliance initiatives, processes, and tools and facilitated timely delivery of objectives in the 15M Thames III Modernisation project

Enabling manufacturing principles, concepts, and techniques within a Manufacturing & Supply Chain environment to provide sustainable improvement and actual cost savings

Working with various functions to enable agreed improvements, as per budget and beyond budget to become realised and improvements to be embedded into the organisation culture

Responsible for interacting with various levels of stakeholders across the business, that is, positively engage and influence key stakeholders.

August 2009 – July 2012 THE D CLUB ABUDHABI UAE

First-ever organic food catering business in the UAE supplying to restaurants, schools, hospitals, clubs, and government institutions.

Business Development and Production Manager

Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

Created a 150-strong customer base from scratch in six months and significantly increased name recognition by developing the company's "first-ever" organic caterer campaign.

Assembled competent teams and initiated pay-for- performance programs that led to increased productivity and employee longevity. Hired, trained, and scheduled food service personnel.

Set up and managed performance management system in line with business objectives.

Cut 70% off time spent packaging and shipping orders by automating procedures for bar-coding products.

Won a contract supplying organic food to the army.

July 2007 – June 2009 LEON RESTAURANTS

A chain of healthy food restaurants in London.

Operations and Production Manager Central Kitchen (main manufacturing unit catering to over 15 restaurants).

Reporting to Operations Director, acted as trainer and coach responsible for developing group working and continuous improvement processes amongst middle managers.

Worked with chefs and other personnel to plan menus that are flavourful and popular with customers. Worked with chefs for efficient provisioning and purchasing of supplies. Estimated food and beverage costs. Supervised portion control and quantities of preparation to minimize waste.

Performed frequent checks and audits to ensure consistent high quality of preparation and service.

Worked with other management personnel to plan marketing, advertising, and any

special restaurant functions.

Transformed operations such that Leon Kitchen to Restaurants’ deliveries and accuracy improved from 65% to 99% in four months.

Restructured and grew operations such that Leons sales increased from 15% to 25% with 10 more restaurants to be built this year instead of the 6 originally forecast.

Customer complaints went down from an average of 7 to 3 per week.

Reduced material wastage from 20% to 8%.

Jan 2006 - June 2007 FOOD PARTNERS, UK

Interim Supply Chain Manager

Food Partners is the largest manufacturer of sandwiches to clients in the food service, travel and coffee markets.

Responsibilities:

Researching, developing, and implementing improved and innovative relationships at all stages within the supply chain aimed at establishing commercial, technical and execution environments for delivering improved value.

Warehousing/finished goods management, and management of distribution, transport, logistics and export processes.

Identifying practices and procedures within the supply chain that are wasteful or inhibit value and then implementing improvement programmes.

Vendor appraisal, negotiation of supplier contracts, monitoring of product and service quality, supplier delivery process and performance.

Inventory Analysis & Management

Jan 2005 – Jan 2006 ICHIBAN, WALTHAM ABBEY, UK.

Operations Manager

Ichiban is a major supplier of Sushi for leading UK retailers.

Responsibilities :

Reporting to the Chief Executive, I was responsible for the introduction of modern technologies and practises, a brief that spans the complete factory cycle – from raw materials, production, and distribution to process improvements, and capital projects.

Responsible for the management of all operational, engineering, and technical issues and achieved operational budgets.

Planned and implemented continuous improvement activities across the site in conjunction with other relevant departments.

Project Manager.

Responsibilities:

Responsible for introducing principles of world class manufacturing and continuous improvement e.g., TQM, 5S, Kaizen, supply chain improvement etc.

Developed and implemented a continuous improvement strategy which through the development of people and new commercial initiatives increased sales, profitability and market share.

Challenged accepted methods and drove through change whilst demonstrating an unwavering commitment to quality.

Working with product development, marketing, quality and HR teams, I translated technical food regulations into clear business recommendations.

Working cross functionally with technical, sales and production department, I had joint responsibility for achieving quality, cost and production targets.

April 2003 – Jan 2005 ALLIED BAKERIES, WALTHAMSTOW.

Manufacturing and Quality Manager.

Allied Bakeries is part of the ABF group. It manufactures a range of baked products including Kingsmill, Allinson and Sunblest.

Responsibilities :

Reporting to the Operations Director, I was responsible for the profitability of the manufacturing department of one of the UK’s leading bread brand, Kingsmill.

Increased factory performance by executing strategies that encourage an open culture of continuous improvement in this high customer service business.

Responsible for a considerable number of projects across all departments and ensured all projects are delivered within specified timeframes and budgets.

Delivered expected KPI’s including cost, quality, services, and people performance targets within manufacturing department.

Sept 2000- Jan 2003 SOLWAY FOODS

Production Manager.

Solway Foods manufacture a wide range of fresh salads, sandwiches, sandwich-fillings and Sushi.

Responsibilities:

Managed a team of more than 150 people, assigning tasks and motivating them to meet KPIs.

Ensured all site equipment and services are available for production, therefore reducing downtime and achieving production plans.

Responsible for delivering and managing change through the team whilst prioritising tasks to contribute to the wider business objectives.

Responsible for writing and implementing new factory procedures, as well as testing and re-writing the existing ones.

Provided practical advice and guidance to implement corrective actions whilst ensuring product safety, quality and legality.

Sept 2000 - Aug 2001 Production Team Leader

Responsibilities:

Improved factory output by effectively combining and optimising plant, material and personnel resources.

Ensured factory runs smoothly and efficiently providing quality products to agreed timescales

Responsible for area control targets, equipment set up and KPIs.

Managed a team of more than 50 people, ensuring lines are staffed to budgeted levels and operatives correctly deployed.

Developed, managed, and trained operatives in manufacturing best practices.

Responsible for stock rotation and inventory control.

SKILLS

Excellent communication and interpersonal skills.

Ability to lead, develop and motivate others to provide first class customer service.

Excellent attention to detail, people management and ability to drive through change.

High personal integrity, and able to create in all.

Dependable and reliable in supporting and enabling team effort to produce genuine long-term sustainable development.

Customer-focused, approachable, commercial, technically competent and flexible team player.

Persistent and flexible approach to the mutually beneficial achievement of business plans and personal goals of staff, suppliers and customers.

Strong analytical and decision-making skills, keen visual sense and meticulous eye for detail.

Proven ability to win new businesses

Good working knowledge of several word-processing packages including, Ms Word, Excel, Power Point, the internet etc

Fluent in English, Swahili and Arabic.

PERSONAL DETAILS

Date of birth: 25th September 1973

Nationality: British

Driving licence: Full, clean.

Interests: Swimming, movies, eating varied cuisine.

REFERENCES

AVAILABLE ON REQUEST.

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