Data Entry Customer Service

RESUNE OF : CHERYLE FRNAKLIN –DENNIS

*** *. ***** ******

Gardena, California 90247

310-***-****

Experience:

August 2011-Nov 2018

Office Manager-All Independent Services(Chiropractic Group) Manage daily operations of clinic

Staff of 10 personnel

Customer services, insurance billing, coding, collections. Appeals, data entry

May 2008-July 2011

Billing and Collection Supervisor-Clinicare(Chiropractic) Insurance billing coding and collections of out standing Insurance claims, PPO’s, HMO’s, Managed Care claims. Staff of 3 collectors.

April 1996-April 2008

Office Manager- St Andrews Family Medical Group Internal Medicine, Urology) Working daily operations manager

Physical Therapy and workers comp clinic

Report writing and research with (2) physicians)

Staff 0f 12

Excellent customer service skills. Interacted on daily basis with attorney’s office. EDUCATION: BS BUSINESS MANAGEMENT/POLITICAL SCIENCE MAY 1977 Loyola Marymount University

U.C.L.A. Coding certification