Data Entry Customer Service
Resume:
Jessica
Linn
Business Administrator
Contact
Address
Weaver, AL, 36277
Phone
adsb27@r.postjobfree.com
m
https://www.linkedin.com/in/j
essica-linn-0b7b4223a
Skills
Scheduling and calendar
management
Recordkeeping
Writing reports
Bookkeeping
Accounting familiarity
Credit and collections
Administrative support
Filing and data archiving
Customer relations and
communications
AP/AR proficiency
Scheduling
Report Development
Professional knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 20 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity. Ambitious in office administration being proficient in use of various office programs by having strong computer skill's . Well-organized and outgoing with outstanding coordination and interpersonal skills. Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through many years of performance. Skilled at dra ing reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Work History
2001-06 -
2021-05
Business Administrative Assistant
Woodland Buildings, Inc, Oxford, AL
● Implemented new data management system, expediting data retrieval 90%.
● Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
● Maximized clerical staff productivity by reorganizing training programs and effectively supervising 12
employees.
● Managed paper and electronic filing systems by routing various documents, taking messages and managing
incoming and outgoing mail.
● Used Microso programming to prepare various
correspondence, reports and other written material.
● Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
● Established administrative work procedures to track staff's daily tasks.
● Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
● Managed filing system, entered data and completed other clerical tasks.
● Managed several calendars to strategically coordinate meetings, appointments and events.
● Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Document conversion
Spreadsheet management
Paperwork dra ing
Payroll and budgeting
Sorting and labeling
Records management
Employee timesheet
processing
Customer and client relations
So ware
Microso Excel
Excellent
Microso Word
Excellent
Microso Edge
Excellent
Microso Outlook
Excellent
Microso Skype
Excellent
QuickBooks
Excellent
Adobe Photoshop
Excellent
Adobe Creative
Excellent
LightRoom
Excellent
Canva
● Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
● Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
● Assisted coworkers and staff members with special tasks on a daily basis.
● Supported company leaders by managing budgets,
scheduling appointments and organizing itinerary.
● Identified and recommended changes to existing
processes to improve accuracy, efficiency and quality service.
● Interacted with vendors to purchase and set up
equipment and services.
● Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later
dissemination to key stakeholders.
● Compiled reports for program leaders.
● Developed new filing and organizational practices, saving the company in labor expenses.
● Continually sought methods for improving daily
operations, communications with clients, recordkeeping and data entry for increased efficiency.
● Updated tracking system for information for the program.
● Updated tracking spreadsheets with latest wholesale prices and price per unit for accurate Cost of Goods Sold. .
● Established administrative work procedures to track staff's daily tasks
● Opened and properly distributed incoming mail to promote quicker response to client inquiries
● Managed phone and email correspondence and handled incoming and outgoing mail and faxes
● Identified and recommended changes to existing
processes to improve accuracy, efficiency and quality service
● Managed paper and electronic filing systems by routing various documents, taking messages and managing
incoming and outgoing mail
● Completed forms, reports, logs and records to quickly handle all documentation for human resources
● Assisted coworkers and staff members with special tasks on daily basis
● Supported company leaders by managing budgets,
scheduling appointments and organizing itinerary
● Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
● Interacted with vendors to purchase and set up
equipment and services
Excellent
Photofy
Excellent
Google Drive
Excellent
Google Sheets
Excellent
Google Docs
Excellent
Apple iWork
Excellent
Remind
Excellent
Google Mail
Excellent
Zoom
Excellent
Trello
Excellent
Microso To Do
Excellent
Drop Box
Excellent
Microso OneNote
Very Good
Microso PowerPoint
Very Good
● Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
● Performed research to collect and record industry data
● Managed filing system, entered data and completed other clerical tasks
● Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
● Liaised between clients and vendors and maintained effective lines of communication
● Created and implemented standard operating procedures for records handling
● Continually sought methods for improving daily
operations, communications with clients, recordkeeping and data entry for increased efficiency
2001-03 -
2001-06
CNA
Gadsden Regional Medical Center, Gadsden, AL
● Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
● Offering immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
● Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
● Oversaw and maintain patients' rooms, group living areas and nurse stations.
● Checked patient vitals such as temperature, blood pressure and blood sugar levels.
● Obtained client medical history, medication information, symptoms and allergies.
● Cared for residents in assisted living facilities and delivered high-quality support to meet needs.
● Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
● Obtained biological specimens for ordered tests and prepared for laboratory transport.
● Delivered individualized patient care by recording vital signs, documenting observations, administering
treatments and evaluating patient needs.
● Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
● Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
● Transported patients between rooms and appointments or testing locations.
● Facilitated personal hygiene management, feeding and ambulation.
● Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
● Collaborated with physicians to design at-home
medication guidelines and educated patients and families on correct medication administration.
● Reduced risks of patient infection and
cross-contamination by cleaning and sterilizing
equipment.
● Maintained best-in-class standards for individualized care in a 30-bed unit by continuously checking in with patients and families and quickly providing care.
Education
2000-08 -
2011-05
Associate of Applied Science: Accounting
Gadsden State Community College - Gadsden, AL
While enrolled in college, I was able to complete the college credits to hold a degree in General Studies. I earned credits in classes that were not associated with my degree. I did not proceed with the acceptance of this degree due to only thinking of my Associates Degree completion.
● Professional development completed in Accounting Accomplishments
● Used Microso Excel to develop inventory tracking spreadsheets.
● Resolved product issue through consumer testing.
● Supervised team of 8 staff members.
● Achieved better work flow by completing contracts and work orders with accuracy and efficiency.
● Achieved "Cost of Goods Sold" by introducing Microso Office for accurate and precise cost of products.
● Documented and resolved log sheets which led to better record keeping.
● Achieved better workflow and task completion through effectively helping with daily schedules, weekly schedules and assigning jobs to each employee.
Additional Information
Over the past 20 years not only have I learned many skills in office administration and executive positions . What I am most proud of is I was able to master many of these skills. I see much of my knowledge and skills something to be proud of and worth sharing with my future employer. Although I was employed with the same company for 20 years, I am starving for direction in my new position. I am eager to learn new things and implement tasks as expected from me.
.
Contact this candidate