Business Analyst Scrum Master
Resume:
ABAYOMI R. OGUNSOLA
**********@*****.***
***** ***** ******* ****, ******** TX 77407
SUMMARY
A highly resourceful ServiceNow Business Analyst and Scrum Master with over 6years’ experience in analyzing, documenting and prioritizing requirements for business processes and information systems. Well-versed in implementation of operational assessments and conducting functional requirements analysis for businesses of all sizes. Quantitative expert with exceptional speed in analysis of quarterly and annual reports and providing comprehensive syntheses. Expert in delivering artifacts such as RMPs, User Stories, Use Cases, Process flow diagram Mockups. Extensive experience in all phases of Software Development Lifecycle (SDLC) and clear understanding of the traditional, Agile and Scrum methodology. Strong ability to gain team buy-in to organizational changes and move business reorganization forward. Well-versed in business best practices, regulatory standards, and optimal control systems. Effective coach and mentor who is dedicated to leading gifted teams. SKILLS
• Business analysis
• Product development
• Operations analysis
• Microsoft Office Suite
• Workflow Analysis
• Instructional design
• Oral and written
communication
• Agile methodology
• Project management
• Business Strategy
• Operations
management
• Data collection and
analysis
• SQL and databases
• Waterfall methodology
• Quality assurance
• Software testing
• Technical writing
• ServiceNow
• Multi-tasking
• Business Development
• Competitive analysis
• Trained in Six Sigma
methodologies
• Stakeholder relations
• Excellent diagnostic
skills
• Workflow Analysis
EXPERIENCE
06/2019 – Present Business Analyst, Goodman Manufacturing - Waller TX
• Documented business processes and analyzed procedures to align with changing business needs.
• Assigned tasks to associates, staffed projects, tracked progress, and kept managers, partners, and clients informed, ensuring smooth business operations.
• By analyzing claim operations, data, and system issues to identify discrepancies for troubleshooting and corrective action, I was able to achieve 90% success in automation.
• Worked on special projects and created reports to assist key executives in their business analysis.
• Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.
• Orchestrated and implemented a groundbreaking online employee timekeeping program to improve overtime and employee work hours measurements.
• Worked on identifying the users, groups, categories using ITIL standards while designing these solutions
• Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software-related technical issues.
• Maintaining transparency and profitability as a liaison between contractors, vendors, and owners.
• Oversaw creating new business management reports as well as identifying trends and issues
• Collecting, analyzing, and documenting business requirements.
• Implemented business and technical client training on new systems and supervised software integration on client's website.
• Am familiar with important application design concepts and development processes.
09/2017 – 06/2019 Business Analyst, Axalta Coating Systems - Houston TX
• Used critical thinking to fix discrepancies errors in final reports.
• Used my problem-solving skills to analyze and resolve issues that were affecting business operations and achieving goals.
• Created analysis models to meet aggressive deadlines for employee benefit plan rollouts.
• Keeping up to date on relevant legislative amendments and industry best practices, as well as providing proactive advice and solutions to relevant stakeholders
• Created wireframes, site maps, and content inventories for new website designs.
• Am familiar with important application design concepts and development processes.
• Used computerized financial data to find answers to questions about specific accounts.
• Conduct a preliminary competitor analysis
• Made changes to project plans to account for changing goals, staffing changes, and operational requirements.
• Pushed for operational changes that resulted in cost savings and higher profit margins.
• Looked into project issues and either fixed them or escalated them. 02/2014 – 09/2017 Junior Business Analyst, GHRA - Houston TX
• Translate business requirements into clear users’ stories
• Analyzed information sharing and content process workflows
• Elicited and gathered requirements and producing business cases
• Collaborated with developers and testers to ensure deliverables meets the client’s performance needs and expectations
• Facilitating interviews, group meetings and workshop to analyze and understand business/users/system requirements
• Participated in agile activities (sprint planning, stand ups, reviews, and retrospectives)
• Access the impact of new business processes on users and stakeholders and evaluated potential areas for improvement EDUCATION
07/09 BSc Mechanical Engineering
Contact this candidate