Customer Service Payroll Assistant
Resume:
Cynthia M. Lundy
Apt 202
Charlotte, NC 28270
*******@*****.***
Professional Summary: An individual with great ability in communicating and developing relationships.
Patient, detail oriented, enthusiastic team player and the ability to handle sensitive information effectively.
Skills:
Excellent Customer Service, enjoys resolving problems to mutual satisfaction
Pleasant speaking voice, excellent phone manners
Strong attention to detail
Computer literacy such as Word Processing, Data Entry, and Excel
Train staff, emphasizing ensuring customer satisfaction
Perform difficult tasks such as clerical and office work that may take judgment and take responsibility for the assignment
PROFESSIONAL EXPERIENCE
DDSO: October 2017 - May 2021
Direct Support Assistant
• To perform a wide variety of routine tasks and activities in support of the full-range of habilitative
services provided to developmentally disabled individuals. The tasks and activities performed depend
upon the specific abilities of the individuals being served and the nature of the setting where the work is
performed. These tasks involve encouraging, guiding, and training individuals in developing daily
living skills and habits, taking care of their personal needs, assuring community integration, ensuring the
health and safety of individuals and maintaining the service environment.
Celebrity Hair Studio: June 2015 – November 2017
Master Hair Stylist
General Dynamics Informational Technology (Vagent): June 2012- May 2015
Customer Service Representative
• Served customers by providing product and service information; resolving product and service problems.
• Responded to Medicare beneficiary questions
• Analyzed problems and provided solutions
• Cross trained new hires
• Provided excellent customer service to new and established customers
Walgreens Store Centralia: December 2013- February 2014
Pharmacy Technician (Externship)
• Prepared, dispensed, distributed, and administered medications under the direct supervision of the pharmacist.
• Provided excellent customer service with a smile
• Maintained medication packaging and labeling
• Processed liquid medications
• Dispensed and administered medications
Celebrity Hair Studio: October 2010 – December 2016
Master Hair Stylist
Your Presence Beauty Salon: January 2009 – September 2010
Hair Stylist
Mane Blessings Beauty Salon: September 2005 – January 2009
Owner
Orange-Ulster BOCES 2005 – 2007
Substitute Teacher
EDUCATION
Fortis College Diploma
Pharmacy Tech
Beauty School of Middletown Certification
Tutor NYS Certification
Reading/Writing
ICU Coaching Academy
Life Coaching
Cynthia M. Lundy
99 Livingston Street
Poughkeepsie, NY 12601
February 13, 2019
Hudson Valley Human Resource Department
RE: PAYROLL ASSISTANT POSITION
DDS004
To Whom It May Concern,
I am writing to apply for the Payroll Assistant position that is currently being advertised. I have included with this cover letter my resume.
My relevant experience includes owning my own business and having payroll to complete weekly.
I look forward to discussing opportunities with you in reference to the Payroll Assistant’s Position.
Please call me at your convenience so we can set up a mutually agreeable time for us to speak.
Regards,
Cynthia M. Lundy
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