Cynthia M. Lundy

**** ********** ***** ****

Apt 202

Charlotte, NC 28270

804-***-****

adsb1i@r.postjobfree.com

Professional Summary: An individual with great ability in communicating and developing relationships.

Patient, detail oriented, enthusiastic team player and the ability to handle sensitive information effectively.

Skills:

Excellent Customer Service, enjoys resolving problems to mutual satisfaction

Pleasant speaking voice, excellent phone manners

Strong attention to detail

Computer literacy such as Word Processing, Data Entry, and Excel

Train staff, emphasizing ensuring customer satisfaction

Perform difficult tasks such as clerical and office work that may take judgment and take responsibility for the assignment

PROFESSIONAL EXPERIENCE

DDSO: October 2017 - May 2021

Direct Support Assistant

• To perform a wide variety of routine tasks and activities in support of the full-range of habilitative

services provided to developmentally disabled individuals. The tasks and activities performed depend

upon the specific abilities of the individuals being served and the nature of the setting where the work is

performed. These tasks involve encouraging, guiding, and training individuals in developing daily

living skills and habits, taking care of their personal needs, assuring community integration, ensuring the

health and safety of individuals and maintaining the service environment.

Celebrity Hair Studio: June 2015 – November 2017

Master Hair Stylist

General Dynamics Informational Technology (Vagent): June 2012- May 2015

Customer Service Representative

• Served customers by providing product and service information; resolving product and service problems.

• Responded to Medicare beneficiary questions

• Analyzed problems and provided solutions

• Cross trained new hires

• Provided excellent customer service to new and established customers

Walgreens Store Centralia: December 2013- February 2014

Pharmacy Technician (Externship)

• Prepared, dispensed, distributed, and administered medications under the direct supervision of the pharmacist.

• Provided excellent customer service with a smile

• Maintained medication packaging and labeling

• Processed liquid medications

• Dispensed and administered medications

Celebrity Hair Studio: October 2010 – December 2016

Master Hair Stylist

Your Presence Beauty Salon: January 2009 – September 2010

Hair Stylist

Mane Blessings Beauty Salon: September 2005 – January 2009

Owner

Orange-Ulster BOCES 2005 – 2007

Substitute Teacher

EDUCATION

Fortis College Diploma

Pharmacy Tech

Beauty School of Middletown Certification

Tutor NYS Certification

Reading/Writing

ICU Coaching Academy

Life Coaching

Cynthia M. Lundy

99 Livingston Street

Poughkeepsie, NY 12601

804-***-****

February 13, 2019

Hudson Valley Human Resource Department

RE: PAYROLL ASSISTANT POSITION

DDS004

To Whom It May Concern,

I am writing to apply for the Payroll Assistant position that is currently being advertised. I have included with this cover letter my resume.

My relevant experience includes owning my own business and having payroll to complete weekly.

I look forward to discussing opportunities with you in reference to the Payroll Assistant’s Position.

Please call me at your convenience so we can set up a mutually agreeable time for us to speak.

Regards,

Cynthia M. Lundy

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