Secretary Media Specialist

Nisreen Al-Mustafa

**** ***** **** ***** **** Allen, Virginia 23059 804-***-****

*******.*********@*****.***

EDUCATION

J. Sargeant Reynolds Community College Richmond, VA Associate Degree in General Studies May 2020

Virginia Commonwealth University (School of Robinson) Richmond, VA Bachelor of Science in Mass Communications with Concentration of Strategic Advertising May 2022 PROFESSIONAL EXPERIENCE

Golf Galaxy Short Pump, VA

Employee November 2018-Present

● Facilitated monetary transactions of cash, credit, exchange/return to ensure accurate cash flow

● Provided exceptional service to over 20 customers per shift

● Ensured all displays were properly coordinated in an appealing manner for better customer access

● Build rapport with customers with high quality service and resolving personal and business challenges to reach a mutually beneficial outcome

● Received employee of the month 10 times over the past 2 years that reflects high quality service Pamunkey Library Ashland, VA

Volunteer September 2015-September 2016

● Ensured all customers found the desired product/service in a timely manner

● Regularly ensured all shelves and services were properly coordinated and available for easy access for customers

EXPERIENCE

Slyders Baseball Richmond, VA

Createathon March 2022

● Worked with Slyders Baseball in a 24 hour event from 9 a.m. on Friday to 9 a.m. on Saturday

● Created a presentation on a creative brief for the Slyders that was presented to professors at VCU that had experience in the industry

Call of Duty Richmond, VA

Strategic Workshop November 2021

● Worked with Call of Duty and provided a creative brief in a group of 3 that was presented to professors at VCU

● Creative brief consisted of a discussion involving why there are no girl gamers and/or this belief stems from stereotypes that society has inflicted on us Duke Mayo Richmond, VA

Roberson Rush April 2022

● Placed in a group of 5 required to make a creative brief consisting of TikTok videos as well as a fake Instagram page for Duke Mayo

● Presented information on what we believe these videos and account would look like to professors and students at VCU

INTERNSHIPS

MSQ Shop Richmond, VA

Media Specialist January 2022-April 2022

● Cultivated effective media posts twice a day for 5 days a week with creative captions that captivated consumers

● Created a calendar that scheduled meetings 3 times a week where group members can discuss how to better expand the companies social media presence/platform

● Operated with a team of 3 staff members over a 4 month period servicing customers daily

● Facilitated social media posts reflecting clients who requested a service Internship with Professor Jess Collins Richmond, VA Secretary January 2022-May 2022

● Advised and directed more efficient ways to complete necessary assignments throughout the day

● Ensured all necessary tasks were communicated to the professor in a timely manner

● Created schedules that effectively managed time between her job as a professor and her freelance company

AWARDS

ADS Club Award Show Richmond, VA

Silver Medalist for Duke Mayo Creative Brief April 2022 Graduated with Cum Laude at VCU Richmond, VA

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