Assistant Office Customer Service

Aurore Yates

***** *** ******, ******, ** ***** 302-***-**** ******.*****@*****.***

With more than 10 years of experience as an Assistant Office Manager, I am able to assist administration in maintaining an efficient and professional operation of the office. I can take direction, am detail-oriented, and take pride in the quality of my work. Ability Summary

Maintain accurate data records and inventory Experience in billing and invoicing

Communicate effectively with the public Adhere to schedules and deadlines

Proficient in Microsoft programs such as Word and Excel Professional Experience

Service Associate December 2021 to Present

Rite Aid

• Provide Excellent Customer Service by Assisting Customers With Their Shopping Needs, Answering Customer Inquiries, And Resolving Customer Complaints.

• Engage With Customers in a Friendly And Efficient Manner While Completing Customer Transactions On The Cash Register.

• Replenishing inventory on sales floor

• Displaying and removing sales signs each week

Assistant Office Manager February 2006 to Present

Sussex Printing Corp August 2001 to May 2005

• Interact with customers and visitors in a pleasant and professional manner

• Generate classified advertisements by client dictation or written form, proofread for errors, and coordinated with other team members to ensure accuracy of final product

• Responsible for billing and invoicing to include posting payments daily, preparing deposits weekly, and reconciling of petty cash monthly

• Compare sales analysis to payments on a monthly basis Cash Office Associate October 1999 to August 2001

Ames Department Store

• Verified cash, check, and credit card sales from the previous day

• Encoded all checks

• Prepared deposits and accompanied the manager on duty to the bank

• Cashier duties in all departments including the Service Desk General Manager June 1996 to August 1999

Carmike Cinemas

• Supervised operations of the concession stands and box office

• Managed supply inventory and placed orders as needed

• Prepared the movie schedule each week

• Verified cash sales at the end of the day and prepared deposit; Processed payroll bi- weekly

Cashier June 1994 to August 1995

Teezers

• Provide Excellent Customer Service by Assisting Customers with Their Shopping Needs, Answering Customer Inquiries, And Resolving Customer Complaints.

• Engage With Customers in a Friendly and Efficient Manner While Completing Customer Transactions on The Cash Register.

• Replenishing inventory on sales floor

• Assisting customer needs in the fitting room area Education

Indian River High School - 1998 *Member of the Business Professionals of America Delaware Technical Community College Accounting

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