Curriculum Vitae of Zanele Felicia Danca
Date of birth: 21 August 1986 ·ID No 860-***-**** 082
· Email: **************@*****.*** ·Mobile: 078-****-***
Address:Gcilima Location, Margate, 4275
PROFILE
I am a 35 years old ambitious female who is prepared to achieve the desired goals of the Job description. I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills. I am able to work under pressure. I can speak English and IsiZulu fluently.
EDUCATIONAL BACKGROUND
Year: 2008
Qualification: Hiv/Aids Counseling
Institution: Capstan Training and skill Development Centre
Year: 2007
Qualification: N4 Business Management
Institution: ESayidi FET College
Year: 2004
Qualification: Matric
Institution: Phathwa High School
Subjects: Accounting, Economics,Biology, English and isiZulu
WORK EXPERIENCE
February 2018 – Dec 2021
ACCOUNTING CLERK at BoMi Chartered Accountants
Preparation of working paper files including filling source documents.
Handling Directors Diary.
Filing & Faxing .
Receiving and Transfering of calls.
Typing of the minutes of the meeting.
Arranging meetings with clients.
Prepare and submit invoices.
Quickbooks and Cipc
Monitor customer accounts for non-payment and delayed payment.
Assist in month end reporting procedures.
2012 January to 2017 August
Personal Assistant at Charmaine's Furnisher Transportation
Greet customers including answering phones and directing customer inquiries to appropriate party.
Handle cash transactions between customer and retail store.
Answer routine billing questions/issues from customers.
Receives and processes all payments according to standard procedures.
Processes credit and debit cards, helping customers use processing equipment.
Counts money back to customer in an accurate and concise manner.
Inform customers about services available and assesses customer needs.
Coordinate with retail staff for product inquiries and price checks.
Process receipts and in store coupons for customers.
Count the cash in the drawer at the end of the day ensuring cash equals receipts.
Perform daily, weekly and monthly audits of cash intake or cash drawers.
Skills and Competency
Hard working
Numeracy
Customer Service Orientation
Professional
Telephonic skills
Computing Skills (Microsoft word, Excel & Online, PowerPoint)
Flexible and Trustworthy
Positive attitude
Communication skills
Decision Making
Hobbies and Interests
Cooking
Singing
Reading
Socializing with peers
REFERENCE
Name: Miss Nokubonga Myeni
Designation: Accountant Assistant at BoMi Chartered Accountants
Contact Number : 062-***-****
Name: Mrs C. Skopelitis
Designation: Owner at Charmaines Furnisher Transportation
Contact Number: 079-****-***