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Executive Assistant Customer Service

Location:
Tulsa, OK
Posted:
August 25, 2022

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Resume:

Brittani Testa

*** ***** ********* ******, *****, OK

adsave@r.postjobfree.com

918-***-****

Objective: Explore a new and exciting career representing a successful company which provides limitless opportunities in being part of a winning team.

Employment

2013 – Current Ecommerce Sales

Self Employed - Tulsa, OK

Ecommerce Sales duties include

Sales platforms used eBay, Mercari, and Poshmark

Superior customer service

Sense of urgency regarding customer inquires while practicing positive interaction through empathetic listening

Search proficiently in sourcing recognizable products for high sales and return

Self-educated in photographing inventory effectively

Self-educated in writing searchable item descriptions to optimize listings

Closely monitor inventory

Instructions for quick payment for quick shipment

Ship domestic customer purchases with sense of urgency

through exceptional sales and customer relations has earned status of Top Seller

2014 – 2018 Executive Assistant/Staff Assistant, G&P Operations

ONEOK, Inc. - Tulsa, OK

Staff Assistant duties include -

Provide administrative assistance to two Department VPs, their Directors, and numerous direct reports

Excellent customer service with quick turnaround in-house and outside venders as needed and requested

Assist Executives with meetings and meeting scheduling

Prepared corporate meeting room for videoconferencing

Provide administrative support to both OFS and ORM

Record, circulate, and track high volumes of highly sensitive and confidential documents to full execution

Assist with Workforce Development approval process to completion

Liaison between Operations and Environmental Compliance in addition Legal Contract Administration

Kept precise inventory of department needs, office supplies, and individual employee needs

Assist with department new hires and on-boarding process as needed

Assist with coding and uploading invoices

Travel arrangements

Meeting organizational and departmental needs

Communication with building staff and security

Schedule staff moves both on and off floor to completion

Team member in Resource Planning head count program

Continuity Plan team member for Operations department

Prioritizing various tasks and assignments in addition to specific job responsibilities

Provide staff with contact information as requested

Mail, FedEx, UPS, and dock deliveries

Expense reports

Department Recycling representative

Catering for all staff meetings

2013-2014 Contract Administration Tech

Cimarex – Tulsa, OK

Contract Administration Tech duties include -

Assisted with management of legal contracts

Communication with customers both individual land owners and vendors

Execution of legal description upon changes or additional land purchase

Prepare legal contracts upon negotiation

High level of accuracy of contracts to vendors and land owners to assure execution of contracts were completed to meet deadlines

2011 – 2013 Executive Assistant

Sheridan Production Company – Tulsa, OK

Executive Assistant duties include-

Assisted General Manager with all reports, inquires, travel, requests, and calendar

Management of daily office operations

Provided customer service in-office, with vender’s as well as office visitors

Office Management / Purchasing / Budget Reconciliation

Tenant / Landlord coordination and communication

District basic Human Resources Coordinator

Fleet Vehicle Administrator

Purchasing

Floor moves

Planned company events

Operations Tech duties include -

Outside Operated (OBO) Activity Tech for the company

Daily operations / cost / AFE reconciliation for all outside projects

Daily posting upload to company reporting system (PETRIS)

Scanning Tech duties include -

Scanning and Quality Control for Mid-Continent Land File Conversion Project

Recognition and categorization of executive land, lease, and legal documents

High level of attention to detail when scanning and uploading confidential files into FILENET/DATACAP

2006 – 2011 Case Manager

University of Oklahoma Health & Science Center – Tulsa, OK

Case Manager duties include -

Advocating daily living skills to severe mentally ill patients

Support independent living through educational home visits

Assess daily and basic needs including hygiene management and interpersonal skill development

Advocated employment, medication management, and medical needs.

Case load of approximately 75 rotating patient

Continuous and close evaluation of stability through coordination with staff psychologist

1994-2006 Retail Sales, Management, and Visual Merchandising – Dillard’s, Talbots, Ann Taylor, Stein Mart

Tulsa, OK

Practiced exceptional customer service to all clients with satisfying their needs and requests

Education

2004 – 2006 BS, Southern Nazarene University, Tulsa, OK

1999 – 2000 General Studies, Tulsa Community College, Tulsa, OK

1992 – 1994 Graphic Design, OSU Technical Branch, Okmulgee, OK

Volunteer and Participation

Member of WRG, Women’s Resource Group

2016 United Way Golf Tournament Co-Chair

2017 United Way Golf Tournament Co-Chair

Team organizer for United Way mini golf

Department organizer for March of Dimes fundraising

Ronald McDonald House volunteer

Habitat for Humanity volunteer

ALS fundraising event volunteer

References

Geoff Sands, VP,

ONEOK – 918-***-****

Bob Trzcinski, Director,

ONEOK – 405-***-****

Laura Disinger, Division Orders,

Triple Crown – 918-***-****



Contact this candidate