Amy L Ahrens

*** * **** **

PO BOX **

Stanwood, IA 52337

319-***-****

adsaus@r.postjobfree.com

EXPERIENCE

New Beginnings - Yard & Home

March 2019 - March 2020

Providing interior home cleaning and exterior yard clean up services

●maintain great rapport with clients and community

●provide weekly follow up to maintain upkeep

●full top to bottom cleaning of rental properties and listings set for sale

●exterior removal of yard waste, small landscaping projects, power washing, deck staining

Sedgwick, Cedar Rapids Iowa - Disability Examiner

February 2016 - June 2018

●Reviewed complex medical claims (i.e. diagnostic tests, office notes, operative reports, etc.) to determine if the claimant is disabled as defined by their disability plan

●Communicated clearly with claimant and client on all aspects of claim process either by phone and/or written correspondence

●Applied appropriate coding for diagnosis ICD10 codes as well as procedure codes used with CPT and return to work best practice guidelines

●Worked with Nurses and Physicians with the ability to read and determine approval/denial of claims per review of all medical documents.

●Maintains professional client relationships and upholding HIPAA regulations

●Managed daily/weekly reports

MediRevv, Coralville Iowa - Accounts Receivable Specialist July 2014 - February 2016

●Responsible for representing hospital and physician group Clients of Medirevv in recouping monies owed

●to them by government payors, commercial payers, or patients.

●Review patient accounts and perform appropriate follow-up actions to resolve the outstanding balance according to best practice standards

●Complete and send appropriate claim forms and follow-up with medical insurance payors regarding the status of outstanding claims

●Adhere to HIPAA, patient confidentiality and compliance requirements at all times

●Meet individual and team goals for productivity, quality and results to clients

CDS GLOBAL, Tipton Iowa - Inserting Operator

March 2008 - July 2014

●Inserter operator in a high pace factory work environment producing large volumes of mail to clients with

●magazine subscriptions.

●Required 100% accuracy and quality checks on all outgoing mail

●obtaining goals for amount of push through per day

●Maintaining safety standards within the workplace and privacy to clients information.

●Ability to multi-task and work with others to keep production flowing

●General computer knowledge required to locate and process work effectively.

SKILLS

● Exceptional communication skills with attention to detail and first time resolution

● Experience with multi-monitor computer screens with use of multiple computer programs

●Ability to manage high call volumes on multi-line phone system

● Microsoft proficient

VOLUNTEERING

● Clarence Ambulance Service

- Clarence, Iowa

● North Cedar Elementary School

- Lowden, IA

REFERENCES

AVAILABLE UPON REQUEST

EDUCATION

PLATTEVILLE HIGH SCHOOL, Platteville Wisconsin

August 1990 - May 1995

High School Diploma

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