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Customer Service Call Center

Location:
Melrose Park, IL
Salary:
16
Posted:
August 25, 2022

Contact this candidate

Resume:

YAJAIRA

LOPEZ

adsau8@r.postjobfree.com

708-***-****

I’m currently interested in your opening position that would offer me a greater challenge, and the opportunity to help the company advance efficiently and productively. I believe this position will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Automart/Sales

Melrose Park IL

June 2021- Currently 2022

Sales/Call center

• Answer phone calls

• Assist customers with every question

• Knowledge of products

• Provide my best customer service

• Manage adjustments/credits

• Statements

• Work on invoices

• Keep record of transactions

• Filing

• Monthly’s Bi-weekly’s

US Bank

Oak Brook

Sep-Current

Call Center/ Remote

• Answering in coming calls

• Customer service

• Reviewing accounts

Bedford Park District

Bedford Park IL

July-August 2020

Accounting/Book keeping

• Filing

• Adjustments

2

• Excel

• Organizing

E & M Trucking Services Inc.

Berwyn IL

October –December 2019

Accounting/Dispatcher

• Quick books

• Invoices

• Answer email/Phone calls

• Payments

• Talk to brokers

• Keep a driver log

American Alliance

Downers Grove IL

June-October 2019

First Reports Department

• Accident response

• Reporting

• Accident investigation

• Hazard corrections

• Report management

• Reporting serious injuries

• Review and assessment

Automart/Accounting/Sales

Melrose Park IL

February 2018- June 2019

Sales/Call center/Accounting

• Answer phone calls

• Assist customers with every question

• Knowledge of products

• Provide my best customer service

• Manage adjustments/credits

• Statements

• Work on invoices

• Keep record of transactions

• Filing

• Monthly’s Bi-weekly’s

Menards

3

2015-2015

Melrose Park IL

Cashier/Return

• Managed the register and computer

• Had to execute excellent costumer service

• Worked well with my fellow teammates and followed through in difficult situations. Royal Die & Stamping CO.

2013- January 2018

Carol Stream IL

Machine Operator/Sorter/Packer/Quality Control

• Run press thoroughly

• Make sure the area is clean and intact

• Inspector/Level 2

• Inspected parts visually

• Measured parts as required on the check sheets

• Knowledge of reading any and every blue print

• Knowledge of operating plexus system and Microsoft programs when Proviso East High School

• High School Diploma

Triton College

June- July 2020

River Grove IL

Contact Tracing Certificate

The Guardian Group

March 2020

Perc Card

Triton College

August- November 2021

River Grove IL

Phlebotomy

Skills

• Ample knowledge of quality tools: Optical Projector’s, Micrometer, Calipers, Measuring blocks, Etc.

• Highly motivated, creative, and flexible with time

• Bilingual, English/Spanish

4

• Strong communication and interpersonal skills

• Provides costumer service in a courteous manner

• Responds well under pressure

• Fast learner



Contact this candidate