Customer Service Real Estate

ISABELLE COURCELLE

*** ******* ***** - ********* ****, GA 30269

Cell: 678-***-**** ******.*********@*****.***

PROFESSIONAL EXPERIENCE

Keller Williams Realty Atlanta Partners Peachtree City, GA. July 2018 – Present (Moved to Atlanta GA June 2018) Residen’al Licensed Real Estate Agent Providing Professional Real Estate Services in Atlanta, GA Metro Are Keller Williams Realty Northeast Kingwood, TX

December 2017 – Present

ResidenLal Licensed Real Estate Agent Providing Professional Real Estate Services in Houston, TX Metro Area.

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SERIOUS HP, LLC - Houston, TX

January 2011 - July 2014

Automotive repair performance shop

- General ledger & financial statement preparaLon

- Bookkeeping: account payable/account receivable

- Process Payroll: issue paycheck, file and pay federal & state taxes (prepare Federal 1099's miscellaneous income and W-2)

- Customer Service, MarkeLng and Billing: Follow up customer accounts, issue esLmate, final invoice, adverLse and promote business via website and social media

23-4 5 ).6/(-3%)

Tchad Cameroon Logistics, LLC - Humble, TX

February 2008 - November 2010

- Profit Share Analysis, Review Cost, Sales Margin Analysis

- AudiLng - AnalyLcal Review & RaLo Analysis

- Ageing Analysis - CollecLon’s process

- Coordinate and resolve issues in collaboraLon of a mulL-sites project team located in USA, France, Chad, and Cameroon. 7 8.9"3 3%

Tchad Cameroon Logistics, LLC - Humble, TX

April 2004 - February 2008

- Invoice Client in accordance with contract terms and condiLons and ensure that all billable hours/scope of work are invoiced correctly in a Lmely manner with contract terms and condiLons

- Ensure that the maximum amount of profit for services provided has been invoiced correctly and accurately

- Ensure data collected are true, consistent, and coherent and that all parLes understand terms, condiLons, and processes

- Coordinate and resolve issues in collaboraLon of a mulL-sites project team located in USA, France, Chad, and Cameroon

3 )6 3#

GROUPAMA Insurance Company Limited Paris, France

July 2002 - August 2003

- Follow up and manage 320 insurance contracts (renew Insurance policies, Issues Premiums invoices, mail out Amendments…) 7 3%

CREDIT MUTUEL Nord Pas-De-Calais, France

November 2001 - June 2002

Scope of work: Introduce new money into the economy.

- New European currency swap

- Customer Service and Educate the European Public about the new coins, ImplementaLon of the EURO 53 5-3@#36"3%) A8(.6 3 9B%

Bollore Logistics, Houston, TX

Janurary 2001 - September 2001

- Complete coordinaLon between the origin customer locaLon thru Final desLnaLon

- Air Freight booking and arranging medical urgent air transport of nuclear medicine radioacLve nuclide techniques used to diagnose and treat human disease such as cancer. (Short life nuclear medicine)

- Preparing documentaLon to meet customs and insurance requirements

- Working closely with customers, colleagues and third parLes to ensure smooth operaLons to deadlines

- Air Freight Pre-Alert noLficaLon

7 3%

CREDIT AGRICOLE Nord Pas-De-Calais, France

July 1999 - September 2000

- Customer Service

- Handling deposits, withdrawals, transfers, calculaLng and making foreign currency exchanges EDUCATION

2000-1997 Bachelor’s Degree AdministraLon University of the Ligoral Opal Coast ULCO French university LANGUAGES

French: NaLve French, Fluent in wriLng and speaking English: Fluent in wriLng and speaking

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