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Security Officer Customer Care

Location:
Traffic Chowk, Lumbini, Nepal
Posted:
August 25, 2022

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Resume:

Nabin Banjadey

Security Expert

981-***-****

CAREER OBJECTIVE

To participate, grow and succeed in a responsible position by utilizing my previous work experience and leadership skills through and association with a dynamic and progressive work environment.

*********@*****.***

Bhairahawa, Rupandehi, Nepal

EDUCATION

Higher Secondary Education

Sun Shine College

Bhairahawa

Secondary School

Thutipipal School

Thutipipal,

LANGUAGES KNOWN

English : Fluent (Written & Spoken)

Nepali : Fluent (Written & Spoken)

Hindi : Fluent (Written & Spoken)

PROFESSIONAL EXPERIENCE

SECURITAS LLC, DUBAI, UAE

CCTV Operator (Worked as a CCTV Operator at Mirdif City Center Dubai UAE From 2010 - 2019)

(2010 -2013 Security Officer) (2013-2019 CCTV operator)

• Reporting to Security Manager, at Mirdif City Centre site.

• Responsible for the control of all operation systems, as well as authorization of the operation of system devices, equipment and control access.

• Operating CCTV system and Access control.

• Creating and modifying documents using Microsoft Office.

• Answering telephone calls and transferring to appropriate staff member.

• Maintaining hard copies and electronic filing system.

• Coordinating and maintaining records for Staffs.

• Maintaining and distributing staff weekly schedule.

• Performing general clerical duties.

• Receiving maintenance complains and registering to concerning department.

• Preparing own self always to fight on emergency hours.

• Handling radio and communicating with control room, maintenance, cleaning and security department

• Checking all internal and external lighting system to ensure that all the area is bright to visible for camera footage.

• Keep monitor all the activities and events and Filling the daily checklist in control room as require.

• Dealing with all the emergency services like police, ambulance, civil defense and others and guide them for right activities.

• Providing first aid treatment to the patient as require before ambulance arrive.

• Inspecting all the firefighting & safety equipment’s in weekly and monthly basis and keeping them for records.

• Dealing with all types of complaint from clients, tenants and customers and provide the solution as they require.

PERSONAL DETAILS

Date of Birth : 17th March 1988

Nationality : Nepali

Gender : Male

Marital Status : Married

Passport No. : 08056847

Address : Bhairahawa, Rupandehi,

Nepal

SKILLS & STRENGTH

• PowerPoint, Operating Systems such as Window.

• Sound Communication and co-ordination skills.

• Capable of working under stressful situations as well as a quick decision maker.

• Flexible with working shifts.

• Professional appearance attitude and demeanor.

• Excellent Team player and communication skills.

• Strong decision making and analytical abilities as well as strong detail orientation and communication/listening skills.

• Excellent communication skills and ability to deal with a wide range of people and situations without prejudice.

• Ability to take a flexible approach to work, be self-motivated & work on own initiative without supervision.

• Effective crisis management & damage control skills

• Motivated self-starter with a strong desire to learn. VOCATIONAL TRAININGS

• DUBAI PROTECTIVE SYSTEM Certificate (Security) from Dubai Police, UAE

• DUBAI PROTECTIVE SYSTEM Certificate (CCTV Operator) ) from Dubai Police, UAE

• CUSTOMER CARE training from MAJID AL FUTTAIM PROPERTIES (UAE).

• FIRE FIGHTING training from MAJID AL FUTTAIM PROPERTIES (UAE).

• Certified First Aider from Dubai Ambulance and High Field.



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