Michael R. Miller

***** ***** ***** *****

Indianapolis, IN 46236

317-***-**** (Cell)

adsarr@r.postjobfree.com

Career Summary

An information technology professional with a broad background of accomplishments in Business Objects, training, project management, and enterprise liaison positions. Successful experience in project management, technical training, and troubleshooting. Demonstrated achievements in process reengineering. Strategic thinker with superior relationship management skills. Possess a B.S. in Finance with a minor in Computer Science.

Areas of Expertise

International Business Objects Trainer ● Project Management

Strategic Planning ● Diverse Advanced Computer Software

Resource Allocation ● Process Reengineering

Facilitates Executive and Management meetings ● Troubleshooting

Professional Experience

Consulting 2003-Present

Consulting for companies, who were located through consulting agencies, where I have trained, developed training manuals, developed reports and universes, developed and tested applications, and served as a technical expert on projects.

Below is a list of some contracts:

Equity Group I 06/2017– Present –Financing for building, contracting and purchasing of Residential Apartment buildings.

BIC / Norwood Promotional Products 04/2010 – 06/2017 - Utilize Business Objects XI R2 and 3.1Web Intelligence, Reporter, Designer and CMC tools with the cleanup of the entire reporting environment and reports with a Data Warehouse stored in an Oracle database. Perform Business Objects SME (Subject Matter Expert) role. Migrated Business Objects XI R2 Reports, Universes, connections, etc. to Business Objects 3.1. Gather requirements from the business and translate them into technical requirements. Developed and implemented a system conversion initiative for the conversion of data from one domestic enterprise to another international enterprise system requirements. Built a reporting catalog system of the mission critical reports. Utilized Oracles BI tool OBIA in the rewrite of the Business Objects Reports.

Saint Vincent Navion 07/2012 – 01/2013 - Utilize Business Objects 4.0 Web Intelligence, BI Launch Pad, Dashboard Designer, Universe Design Tool(UDT or Designer) and CMC tools with the creation of the Enterprise reporting environment. Developed reports, universes, and dashboards against a SQL Server database. Built and implemented the reporting and user security structure for a multi-tendency platform. Perform Business Objects SME (Subject Matter Expert) role. Gather requirements from the business and translate them into technical requirements.

Experian 01/2009 – 04/2010 - Utilize Business Objects XI R2 Web Intelligence, Reporter, Designer and CMC tools with the re-creation of the entire reporting environment on a Data Warehouse stored in a SQL server database. Perform Business Objects SME (Subject Matter Expert) and DW Project Team lead roles in the creation of the Data Warehouse. Gather requirements from the business and translate them into technical requirements. Developed a full project plan, following a full software development life cycle (SDLC), for the creation of the Data Warehouse and a reusable international universe structure for the Company specific objects and Client Specific custom objects. Built the metadata repository, which captured both the business specific details and the technical building details, around the metadata fields that populate the data warehouse and would be utilized in the Business Objects universe. The metadata repository is an end-to-end data dictionary. Provided support for the existing reporting environment structure.

Cincinnati Children’s Hospital 01/2008 – 01/2009 - Utilize Business Objects XI R2 Web Intelligence, Reporter, Designer and CMC tools with the creation of the 11 corporate universes, report generation and granting security access to the universes and reports for the PeopleSoft Financials 8.8 System. Built Xcelcius reports for evaluation of Xcelcius for adoption. Perform Business Objects SME (Subject Matter Expert) role for the PeopleSoft software reporting project. Gather requirements from the business and translate them into technical requirements. Performed the creation of the Universes, Reports, Users and Security for Business Objects XI R2. Implemented row level security for PeopleSoft Financials 8.8 System against the individual BO User. Evaluated migration to Business Objects 3.1.

Eli Lilly 01/2007 – 1/2008 - Utilize Business Objects Enterprise 6.5.1 Reporter, Designer and Supervisor tools with the re-creation of the universes, report creation and granting access to the universes and reports. Perform Business Objects SME (Subject Matter Expert) role for the PeopleSoft software replacement project. Gather requirements from the business and translate them into technical requirements.

BMC Software - 09/2006 – 01/2007 Assisted Data Warehouse Team with Business Objects Enterprise XI R2 report writing, universe development, and onsite technical expert.

USANA Health Sciences - 06/2006 Assisted Enterprise Data Warehouse Team with Business Objects Enterprise XI R2 report writing, central management console security, universe development, and onsite technical expert. Trained Business Objects Enterprise XI R2 Infoview and Web Intelligence Reporter to their employees. Provided WebEx training on Business Objects XI R2 WebIntelligence(WebI) to China, Singapore, Taiwan, Australia, Korea, and Japan.

Liberty Mutual Insurance - 08/2004 – 08/2006 Acted as Team Lead utilizing Rational Suite of tools and Rational Unified Process (RUP) in the development and application of testing for multiple releases to the Personal Lines Internet Insurance Quoting system.

Oak Street Mortgage - 06/2004 – 07/2004 Assisted with the development of the Mortgage Pricing Matrix. Developed and applied the testing scripts.

Blue Care Network Insurance - 05/2004 Trained Business Objects Enterprise 5 Reporter to their employees.

Oakland County MI Government Office - 02/2004 – 03/2004 Developed Business Objects Enterprise 6 training manuals for InfoView and Web Intelligence. Trained Business Objects Enterprise 6 InfoView and Web Intelligence to their employees.

Blue Care Network Insurance - 01/2004 - Trained Business Objects Enterprise 5 InfoView, Web Intelligence and Reporter to their employees.

RCGIT Company in the Philippines in Manila, Philippines 12/2003 - Trained Business Objects Enterprise 5 InfoView, Web Intelligence, Reporter, Supervisor, and Designer to their employees.

Harley Davidson - 11/2003 – 12/2003 Assisted Enterprise Data Warehouse Team with Business Objects Enterprise 5 report writing, universe development, and onsite technical expert.

Citibank 10/2003 in Caracas, Venezuela - Trained Business Objects Enterprise 5 InfoView, Web Intelligence and Reporter to their employees.

Irwin Mortgage Company, Indianapolis, IN 07/2002-09/2003

Lead Business Objects Analyst/Developer & Data Warehouse Business Analyst

Assisted the Project Manager with the planing and implementing of the enterprise data-warehousing project. Work with the Executive Level and Management Level Steering Committees that represent the enterprise, to help determine the Scope, Metadata and the increments for the data-warehouse. Performed vendor Proof of Concepts to resolve the purchasing of hardware and software components for the data warehouse. Trained many management and employees in Business Objects and Business Objects InfoView enterprise reporting tools.

Developed many different levels of reports through Business Objects

Utilized Business Objects and Cognos products in the Business Intelligence tools evaluation process

Created Business Objects Universes against a DB2 source system

Corporate Trainer on Business Objects

Document and Resolve Enterprise issues

Developed Metadata for the full life cycle of the project

Created business support for the Data Warehouse project

Lead and manage Scope of the Data Warehouse

Facilitate Executive and Management Enterprise Meetings

Thomson Consumer Electronics Company, Indianapolis, IN 04/2000-07/2002

IT Project Manager and International Corporate Trainer

Planned and managed data warehousing projects necessary for the replacement of the FOCUS mainframe system. Negotiated the allocation of resources to projects. Trained 400+ international and domestic employees in BusinessObjects, Essbase, and BusinessObjects InfoView.

Surpassed project milestones and deadlines

Streamlined the project management processes to eliminate obsolete functions

Developed many different levels of reports through Business Objects

Developed a beginner, intermediate, and advanced level BusinessObjects courses

Trained Essbase, InfoView, and BusinessObjects beginning, intermediate, advance courses to employees in the United States, Mexico, Canada, and France

Utilized corporate business terms and relevant examples to shorten learning curve in training courses

Indianapolis Life Insurance Company, Indianapolis, IN 05/1998-04/2000

Marketing Technical Program Manager

Technical Liaison, for the Strategic Alliance division, that was responsible for supporting new and existing clients on Indianapolis Life’s customizable website and quoting software. Delegated and monitored the resolution of day-to-day issues with 9 employees.

Utilized Business Objects for corporate reporting

Established web-based connections to the product’s database while limiting access to each client’s data

Provided marketing demonstrations of the quoting software

Developed a new rollout process for setting up clients on the software

Oversaw the setup of the operational support for the clients’ product

Resolved all technical and relationship issues

Provided client onsite demonstrations of new product 1-2 times a year

Communicated technical information into business terms

USA Group, Indianapolis, IN 05/1989-04/1998

Application Testing Associate

Developed and executed test plans to verify business requirements had been met by programming changes. Extracted production data from various systems to support test scenarios. Managed multiple projects, which met and/or exceeded previously established deadlines.

Skills acquired in previous positions in the Student Loan Company

Reduced inefficiencies that helped increase unit production by 50%

Prepared budget analysis to maximize the capacity planning of a department

Designed department objectives and task flow processes

Conducted departmental training sessions

Interpreted federal regulations and created departmental guidelines

Computer Skills

Planview

Microsoft Project 2000

Hyperion Essbase

BusinessObjects Supervisor V5.0 – 5.1.6, 6.1, 6.5, XI R2

BusinessObjects Reporter V5.0 – 5.1.6, 6.1, 6.5, XI R2

BusinessObjects Designer/Universe Design Tool(UDT) V5.0 – 5.1.6, 6.1, 6.5, XI R2, BO4.0

Visio

Oracle (Basic)

SQL+

Lotus 123

DB Visualizer

BusinessObjects InfoView/BI Launch Pad V2.5 – 2.7, 6.1, 6.5, XI R2, BO4.0

Microsoft Office Professional Products

BusinessObjects Web Intelligence V2.5 – 2.7, 6.1, 6.5, XI R2, BO4.0

BusinessObjects CMC V5.0 – 5.1.6, 6.1, 6.5, XI R2, BO4.0

BusinessObjects Dashboard Designer BO4.0

Knowledge of BusinessObjects SDK

Oracle BI TOOL (OBIA)

Cognos

WordPerfect

Rational Suite Test Studio

Rational ClearCase

Rational TestManager

Rational Manual test

Rational RequisitePro

Rational ClearQuest

Education

B.S. Finance, minor in Computer Science, Indiana University 1993

Continuing education:

Attended seminar on Business Objects 6.0 product for new features and enhancements

Member of the Project Management Institute (PMI)

BusinessObjects

Breakaway Performance (Business Excellence Through Process Improvement) – Sig Sigma

Ron Archer’s team building seminar

Personality style-shifting seminar

Stephen R. Covey “The Seven Habits of Highly Effective People”

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