Customer Service Pharmacy Technician
Resume:
Donna Hughes
Canonsburg, PA *****
**********@***.***
Summary
Focused Pharmacy Technician Supervisor offering one year of experience and track record of excellence in leading high performing teams in fast-paced retail environments. Accomplished in filling prescriptions with expert precision. Proven mentor of new and established pharmacy technicians.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Workflow Optimization
Quality assurance and control
Insurance billing
Drug inventory control
Pharmacy operations
Problem-solving skills
Effective communication skills
Great counting abilities
Knowledge of FDA regulations
Experience
November 2020 to August 2021
Rite-Aid Pharmacy Pittsburgh, PA
Pharmacy Technician Trainee
Filled and processed prescriptions, delivering prompt and efficient patient care.
Efficiently processed cash register transactions for new and refilled prescription orders.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
November 2019 to October 2020
Children's Place Pittsburgh, PA
Assistant Store Manager
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Coached and developed store associates through formal and informal interactions.
October 2013 to August 2015
PNC Bank New Castle, PA
Teller
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Assisted customers by phone and in person by answering banking questions and recommending solutions.
Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
Education and Training
June 1971 Fox Chapel Area High School Pittsburgh, PA
High School Diploma
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