Customer Service Leasing Specialist

CINDY ELIZALDE

**** * ***** ****** *******, Az **326

Ph: 602-***-****

*****.************@*****.***

PROFESSIONAL SUMMARY:

As an Assistant Property Manager we support the daily operations of property management by performing administrative tasks, organizing property viewings and handling resident relations. We are also responsible for inspecting property conditions and coordinating maintenance work. As well as Assistant Community Manager Responsibilities and Duties, Assist Community Manager in planning and managing daily operations of apartment property. Monitor and manage operational expenses within the allotted budget. Oversee tenant move-in, move-out, and evictions. On top of my responsibility I always try helping leasing with sales orientation, strong communication and negotiation abilities, attention to details, and self motivation. SKILLS:

Customer Service Coordinate documents

Collect payments Inspect buildings

Oversee maintenance with work orders Manage rentals Yardi CRM

Bluemoon Outlook

Micrsoftware Weblisters

Delinquency Reports

EXPERIENCE:

Leasing Specialist

Urban Communities

Oct 2019 - Apr 2020

Phoenix, Az

Worked with leasing agents to market vacancies and keep occupancy rates high. Negotiated favorable contracts with clients, tenants and vendors to consistently meet financial targets. Reviewed the incoming orders and assigned work to the office staff to maintain a demanding schedule.

Consulted with customers to understand their desires and suggest the best products to meet their needs.

Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families.

Resolved legal issues and neighborhood disputes with the help of strong communication skills, policy expertise and knowledge of local laws. Oversaw the total operation, maintenance and administration of a property with 400 units. Continuously classified and filed records to keep the system efficient and all information

organized.

Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials. Leasing

Shelton Residential

Organized events to engage residents and build a

strong sense of community.

Oct 2019 - Jan 2020 Phoenix, AZ

Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs.

Worked with leasing agents to market vacancies and keep occupancy rates high. Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families.

Oversaw the total operation, maintenance and administration of a property with 375 units. Negotiated favorable contracts with clients, tenants and vendors to consistently meet financial targets.

Consulted with customers to understand their desires and suggest the best products to meet their needs.

Continuously classified and filed records to keep the system efficient and all information organized.

EDUCATION:

High School Diploma Wickenburg High School

May 2009

Wickenburg, AZ

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