Customer Service Nursing Assistant

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Tamara *****.*********@*****.*** Miller 318-***-****

**** ********** *********** **, **********, La 71047 Willing to take on any task to support team and help business succeed. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

• Inventory oversight • Coordination • Multitasking

• Quality assurance • Time management • Task prioritization

• Recordkeeping • Analytical thinking • Planning

• Critical thinking • Written communication

Ground Supervisor

Above & Beyond Landscaping & Tree Service – Keithville, La October 2007 - Current

• Oversaw contracting process, evaluating and accepting bids and monitoring work.

• Kept team ready for daily demands with effective level of tools, equipment and replacement parts.

• Minimized workplace hazards and accidents through continuous monitoring and training initiatives. Determined schedules, sequences, and assignments for work activities based on work priority, quantity of equipment, and skill of personnel.

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• Maintained equipment in good working order with regular preventive maintenance. Inspected and monitored work areas, examined tools and equipment, and provided employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.

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• Achieved work objectives by prioritizing jobs, organizing schedules and coordinating assignments.

• Learned from accidents and injuries, investigating causes, reporting findings and adjusting policies.

• Sanitized high-touch surfaces to protect personnel and customers from viruses and germs. Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents, and promote professional workspace.

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Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships.

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• Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.

• Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.

• Delivered exceptional customer service to bolster strong relationships and build positive experiences.

• Identified issues and implemented prompt and successful solutions to eliminate backlog and maximize workflows. Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.

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Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.

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Pharmaceutical Technician

Dr Reddys Pharmaceutical Plant – Shreveport, La May 2011 - September 2013

• Ran reports, checked data, and resolved discrepancies to help with recordkeeping tasks.

• Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions. Minimized risk and maintained accuracy, adhering to proper medication-handling techniques and industry best practices.

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• Inspected drug storage sites to monitor drug supply expiration and maintain proper supply levels

• Protected individuals by following aseptic techniques and preparing items under sterile conditions.

• Blended and dispensed all materials for the pharmaceuticals that Dr Reddys produced

• all duties were FDA regulated

Project Manager

Griffco Quality Solutions – Shreveport, La May 2005 - March 2007

• Assessed project parameters and milestones to furnish status reports and address delays or constraints.

• Verified project plan feasibility to facilitate communication with stakeholders.

• Mitigated project delays to maintain timelines and avoid penalties.

• Interacted with clients throughout projects to present updates, incorporate feedback, and redirect concerns.

• Applied methodology to foster on-time and under-budget project completion.

• Liaised with team to define project scope, timelines, resources, and requirements.

• Managed change control procedures to complete project deliverables within cost, timescale, and resource budgets.

• Developed actionable mitigation strategies and contingency plan to evaluate potential risks.

• Oversaw budgets to cover project planning, execution, and delivery.

• Forecasted requirements and controlled expenses to maintain strict budgets.

• Oversaw project planning and development, quality control, and final review to control milestones and deliverables.

• Assisted in planning and implementation of projects.

• Kept team members on track with regular in-person or remote meetings.

• Presented project status updates to customers and collected feedback for review.

• interact with GM plant engineers, suppliers, transportation personnel & other staff troubleshoot, document and provide daily feedback regarding issues with parts to management and General Motors staff

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Transportation Driver

Caddo Parish Schools – Shreveport, La September 2002 - May 2005 EDUCATION

• Executed on-time deliveries to adhere to strict schedules.

• Cleaned and maintained vehicle to make excellent first impressions.

• Monitored road conditions and traffic to protect passengers.

• Made frequent stops to perform deliveries or pick-ups.

• Kept to tight timetables by adjusting routes to account for traffic and weather problems.

• Complied with traffic regulations to operate vehicles safely.

• Checked condition of vehicle's tires, brakes, and safety equipment to confirm functionality.

• Adhered to and enforced safety for passenger boarding, exiting, and street crossings.

• Maintained current and updated knowledge of basic first aid and CPR.

• Inspected and maintained vehicles, completing basic repairs for non-critical issues.

• Reported vehicle malfunctions or necessary repairs.

• Transported students to and from [Type] school each day. Operated specialized vehicles equipped with wheelchair lifts and other devices to safely transport passengers with special needs.

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• Maintained clean bus interior for passenger comfort and safety requirements.

• Served customers successfully with fast response times, efficient deliveries and pleasant experiences.

• Followed planned route each day, consistently meeting scheduled stops. Stayed compliant with governing regulations keeping detailed documentation and following state and local driving rules.

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• Avoided downtime through regular vehicle inspections and routine maintenance.

• Stayed in open communication with dispatch, quickly reporting accidents, delays and other issues.

• Minimized disruptions with continuous attention to behavior and positive management strategies.

• Protected passengers at stops by monitoring traffic and weather conditions. Office Manager

Ark-La-Tex Marine – Shreveport, La June 2001 - September 2001

• Fielded questions from staff, customers, and vendors using phone and email.

• Generated reports to inform leadership of profits, operations, and other metrics.

• Evaluated and reviewed office production and procedures to improve efficiency.

• Placed orders, monitored usage, and coordinated stocking to control office supplies.

• Reconciled accounts and managed documents to facilitate office operations.

• Preserved customer loyalty by quickly and completely resolving complaints. Certified Nursing Assistant

Louisiana Community and Technical College Shreveport, La April 2005 Diploma

Southwood High School Shreveport, La May 1989 Notary Public In and for the Parish of Caddo

State of Louisiana Shreveport, La April 2002

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