Data Entry Customer Service
Resume:
leticia Rodriguez
Pomona, CA *****
**********@************.*******.***
Work Experience
Senior small business relationship manager
Bank of America - West Covina, CA
October 2013 to December 2018
In my role of an SSBRM, I am required to help our business customer meet their finical needs. Thus far as, helping them with merchant services, business loans, payroll and any other finical needs. I am required to bring in new business using B2B and asking my current clients for referrals. District payroll rep
Wells Fargo - Orange County, CA
March 2011 to September 2013
As a BPSR I was expected to exceed challenging sales goals by networking with other Wells Fargo business units and proactively self-sourcing new payroll sales opportunities. Part of my networking strategy was to train and educate Store Managers, Business Specialists, Business Bankers and Personal Bankers on the benefits of our payroll services. As a BPS manager, I developed and delivered formal presentations to prospective new clients and provide ongoing sales development support. Tasks often include assigning sales territories, setting quotas, mentoring the members of my sales team, assigning sales training, building a sales plan, and hiring and firing salespeople. Business Banker
Wells Fargo - Industry, CA
June 2010 to May 2011
Provides a full range of business banking services to business customers. Actively cross sells additional business products such as loans merchant and payroll through referrals to partners. Personal Banker
Wells Fargo - El Monte, CA
January 2009 to June 2009
Provides a full range of banking services to business customers. Actively cross sells additional products such as loans merchant and payroll through referrals to partners. Education
High school diploma
Gladstone High School - Covina, CA
August 2004 to June 2007
Skills
• Management
• Data entry
• Customer service
Languages
• Spanish - Expert
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