LAURA SAPHORN PHOK

** ********* **** 978-***-****

Lowell, MA 01851 adsahj@r.postjobfree.com

MANUFACTURING AND CUSTOMER SERVICE PROFESSIONAL

Motivated manufacturing professional with 10+ years’ experience in the manufacturing industry. Exceptional ability to troubleshoot and resolve complex problems in a timely manner. Specific knowledge of mechanical assembly and repairs of products. Formed positive relationships with other department contacts, attentive to department needs and complete work in a timely and quality manner. Bi-lingual, English and Khmer.

Qualifications

Able to read and follow procedures documents and prints

Utilize hand and power tools

Safety Conscious

Team Player

Strong record keeping and documentation skills

Problem solves efficiently

Detailed Oriented

Manual Dexterity

Computer Literate

Knowledge of Oracle, SOP, SAP

cGMP

Leadership

Related Experience

Manufacturing Associate I- Moderna, Norwood MA, 2021- Present

-Clean room, proper gowning, EHS,

-Certified OJT

-Proper Material handling and transfer into airlock and suites

-Following procedures of SOP with Syncade on the EBR

-Monitor SUM, HDMI and mixing skid on PI

-Loading recipe of CIP, Mixing, Pftu and filtration

-Performing FIT, Conductivity result record on logbook

-Standardization of equipment’s on E-log

-Material readiness, consuming and transferring material on SAP

-Proper handling of samples with their respective label and form’s

-Room changeover, area clearance and 5S

-Updating end of shift on Notes

-Present Tier meeting with on coming shift

Manufacturing Associate II - T2Biosystems, Wilmington MA 2020-2022

-Making Buffer’s, primer, probes and curing of particles

-pH and conductivity reading

-Filling out batch record and workorder for QA

-Filling reagents tray

-Performing Nano drop, using pipettes with buffer

-Scales, vortex, incubator, centrifuge

-Labeling, proper storing and packaging of reagents

Manufacturing Associate /Thermofisher, Cambridge Ma, 2019 – 2021

-Clean room environment, proper gowning, material handling

-Solution prep

-Following SOP and batch record to perform job duties

-Components check on labeling and expiration dates

-Work under bio cabinet to perform aliquoting, making connection on manifold and filtration

-Scaling, weighing and pH of buffer

-Proper cleaning of wiping material into MAL

Lead Assembler II, Edwards Vacuums / Brook Automation, Chelmsford, MA, 09/2017- 08/2019

-Trained and certified in supporting manufacturing operations for refrigeration system (work cell). Leaking check operation 30 on cryopump line, programming and testing modules. Train on Operation 10/20 on cryo line building 320 pumps.

-Perform final functions test on all cryopump

-Programing module by the correct workorder requested by customer

-Escort the line by prioritizing refrigerator and pump by color coordinate orders. Work with planner to commit to regions shipment.

-Direct experience with laboratory tools and equipment such as leak detector, cryo-pump and various cryogenic refrigeration systems.

-Creating, modify and closing workorders

-Input of parts onto quote that are require for rework

-Kitting components and parts for work orders to start the process of the assembly line in their appropriate positions within department.

-Conducting cycle counts frequently to ensure inventory accuracy and to minimize shortage with parts on the production line.

-Set goals, clearly communicated tasks, and follow up with each team members on assigned assignments.

-Attend quality and production meeting with staff members.

-Work closely with manager to provide production plans.

-Inspect each final product from incoming, corrective label and prepare for shipment.

-Knowledge of MS-Office, Oracle ERP, HQMS and Agile.

Mechanical Assembler III, Hologic Inc, Marlborough, MA 2007 – 2017

-Perform a variety of functions related to assembly, machine operations, and tests of electromechanical sub assemblies and hardware

-Uses various hand tools and power tool to assemble sub assemblies, system level hardware, and soldering of wires

-Review blueprints or other instructions to determine operational methods or sequences.

-Inspect and test Sahara new and recondition productions, X-Ray Tube, troubleshoots and repair tanks

-Responsible for Coil Winding 3 sets of coils per day

-Conduct calibration phantom with units

-Record the completion of work transaction and quoting for customer’s repairs through Oracle

-Maintain Cycle counting parts inventory

-Follow safety guidance per manufacturing and company’s guidelines

-Burning tanks at certain temperature level per work instruction

-Perform function test on PC broad

Other Experience

Bartender/Banquet Server, Aramark, Lowell, MA 01852, 2012 – Present

BankNorth, Teller (Floater), Dracut MA 2001-2004

Education/Training

Personal Financing Courses, BYUI Online Pathway Lowell, MA 01851, 2015-2016

Paralegal Certificate Program, Salter School, Tewksbury, MA 01876, 2007

Diploma, Lowell High School, Lowell, MA 01852, 2001

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