Parking Attendant Customer Service

Kimberly Evette Shuler

919-***-**** **********@*****.*** Durham, NC

OBJECTIVE

To obtain a position that uses my solid knowledgeable background experience in the field of Accounting and Finance offering personal growth, challenge, and responsibility. EXPERIENCE

Alliance Health, Morrisville, NC

Accounting Technician (Accounts Payable) – July 2021 – March 2022 Prepare and process approved invoices into 9 different workflows using Sage Intacct Accounting Software. Comply with prompt pay guidelines for provider and vendor payments. Process checks and electronic payments. Correspond with vendors regarding inquiries. Check the accuracy of figures and calculations recorded by other workers. Maintenance of general ledger, financial reports, and assists with month end and year end closing.

Blackwell Street Management Co. (American Tobacco Campus), Durham, NC Real Estate Parking Accountant Clerk – Sept 2016–Dec 2020 (Full-Time/40 hours per week) Responsible for the reconciliation, auditing, and accurately balancing of cash and credit card payments from a total of 8 to 13 Parking Attendants per event against parking tickets, VIP and Seasonal passes used for parking from patrons attending 350+ events a year at the Durham Performance Arts Center

(DPAC), Durham Bulls Games, Music on the Lawn, an other miscellaneous events @ American Tobacco Campus in Downtown Durham, NC. Supervised and trained temporary staff individuals during the months of April thru September (Baseball Season) to help distribute cash for change and manually log all ticket books of 50 for each Parking Attendant that can total from 2,000 to 15,000 tickets per event. Reconciled and balanced the daily cash and credit card payments for Day Time Visitor Parking and Parking Violators for all parking decks. Invoice over 300+ commercial companies and restaurants for the use of monthly parking spaces in the parking garages. Also provided and maintained other parking spreadsheets for daily, weekly, monthly, and yearly analysis and comparisons trends to the General Manager, the Director of Parking, Parking Manager, and the Accounting Department. Made bank runs for deposits and change.

Blackwell Street Management Co. (American Tobacco Campus), Durham, NC Real Estate Accounts Payable Specialist – Nov 2007–Sept 2016 (Full-Time/40 hours per week) Processed 400+ invoices monthly for payment, match invoices to purchase orders, obtain approvals, provide accounting codes, and input invoice data into Voyager Yardi 6.0 Accounting Program. Process weekly check runs, maintained vendor files, and file check stubs and invoices. Respond to vendor and employee inquiries, reconcile vendor and bank statements, and prepare 1099s at year end. Assist with the process of financial reports for month-end, quarter-end, year-end reports, special projects, journal entries to general ledgers, and external and internal audit reports and requests in a timely manner. Prepare Management’s Expense Reports. Maintained petty cash, weekly financial cash reports and parking spreadsheets. Invoice 150+ commercial tenants and restaurants for monthly utility bills and reimbursements.

General Services Corporation, (formerly Triangle Communities), Durham, NC Accounts Payable Specialist – Sept 2006–Sept 2007 (Full-Time/40 hours per week) Perform various accounting functions for a Property Management Company that owns operates 5,359 apartments in NC. Voucher and code invoices for payments for over 500 different vendors. Matched purchase orders to invoices for review and accuracy to resolve any discrepancies or problems with the vendors. Verified transactions and used 3-way match for batch totals to the invoices. Managed the petty cash account. Maintained the vendor files and reconciled vendor statements. Prepared and voucher all utility bills, updated the general ledger, and set up new vendor’s accounts. General Services Corporation, (formerly Triangle Communities), Durham, NC Bookkeeper/Accounts Receivable Specialist – May 1999–Sept 2006 (Full-Time/40 hours per week)

Responsible for 1,639 apartment units accounts for collecting and processing all rent payments, move- ins, move-outs, subleases, renewals, security deposits, fees for applications, background check, damages, attorney, court costs, and eviction fees in JD Edwards Accounting Software. Balance checks and prepared bank deposits and credit card slips for deposit. Obtain a daily income journal on rent and security batches. Maintain different daily, weekly, and monthly reports for accuracy on current accounts to Property Managers. Prepared and sent out monthly statements to residents for unpaid balances. Prepared and filed court papers for non-payment of rent and other fees on a monthly basis. SunTrust Bank Operations Ctr (formerly Central Carolina Bank Operations Ctr) Durham, NC Exceptions Items Clerk – Nov 1996 – May 1999 (Full-Time/40 hours per week) Input the customer’s account number, amount of check, and date that the check was entered into the system to process, prepare and distribute notification statements to customers for non-posted items for insufficient funds, closed accounts, charge back accounts and stop payments of transactions from their accounts on a daily basis. Balanced deposit slips from ATM machines from different businesses to accurately review and resolve any errors in calculations from their deposit. EDUCATION

Durham High School, Durham, NC/Diploma

SKILLS/PERSONAL QUALITIES

Typing (45-50 wpm)

10-key calculator

Outstanding Use of Office Equipment

Sage Intacct Accounting Software

Yardi/Voyager 6.0 Accounting Software

JD Edwards Accounting Software

Microsoft Word – Intermediate

Microsoft Excel – Intermediate

Microsoft Outlook – Intermediate

Supervisory and Training Experience

Excellent Multi-Tasker

Extraordinary Mathematical and Analytical Skills

Very Strong Organizational Skills

Awesome Self-Starter

Spectacular Problem Solver

Remarkable Detailed Oriented

Tremendously Highly Motivated

Superb in Fast-Paced Environment

Phenomenal Dedication

Work Calmly Under Pressure

Strong Verbal and Written Communication Skills

Astonishing Customer Service Skills

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