Project Manager Customer Service

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Amanda Bowers

St George, UT, 801-***-****

************@*******.***

linkedin.com/in/amanda-bowers-85427656

Summary

I have over 10 years of project management experience with MangoWeddingsHawaii.com

Project Manager

Mango Weddings Hawaii

Mar 2012 – Present (10 yrs 2 mos)

Manage Customer Service Experience from start to finish. Address sales goals through a year long phase scope plan. Jira Fluent

Communicate with designers to increase website productivity . Lead Photographer / Project Manager

Salt and Palm Photography

Jan 2000 – Jan 2011 (11 yrs 1 mo)

Website content writing and SEO ( my site currently ranks on google page 1-2 for my top keywords )

Phone and Web sales ( most of my shoots are booked with a phone consultation )

Go to shoots personally and work directly with clients . Photography team leader for larger shoots.

Write contracts

Advanced photo shop editing

I currently sell packages with minister + photos + video + leis + transportation if needed.

Research potential vendors for brides / verify good rating with the BBB on all vendors.

I research properties for my clients for the their Oahu weddings. I act as a concierge for the wedding couples and refer activities, car rentals, outdoor points of interest, and restaurants.

Weekly and Monthly sales reporting.

Yearly sales reporting.

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Blog Marketing ( my blog ranks on google page 1-2 for my keywords ) Facebook Marketing

Website creation for new areas of coverage

Wedding Album design

Retain customers and get word of mouth advertising through promotions / referral offers.

Photographer and Retail Sales Manager

Dugway Proving Grounds, USA Army

Aug 2002 – Aug 2004 (2 yrs 1 mo)

My work week was split between running a retail store and working with a team of photographers covering the visual needs for Dugway Proving Grounds.

Retail Management :

ordering

staffing

weekly / monthly sales reporting

Obtained federal security clearance and background check to handle money on a military base.

Sales directly to consumer and upselling for larger packages. Education

University of Utah

B.S. Communications, business management

2000 – 2004

Tooele High School

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