Administrative Assistant/Executive Assistant

Taarna Kulp

San Antonio, TX ***** • ************@*****.*** • 210-***-****

Self-motivated and hard-working professional with a drive for innovation and organization. Skilled at working in a fast paced and high-powered team environment with proven success in sales, team leadership and task prioritization. Able to effectively communicate well in both written and verbal communication throughout a wide variety of professional experiences.

Professional Experience

Region Administrative Assistant (Remote)

Cutco Corporate, Austin, TX

October 2021–Present

• Generated Daily Reports reflecting analytics, highlighting changes or areas of improvement and was responsible for the timely transmission of this information.

• Constructed reports on a weekly and monthly basis with analyzed information including marketing data and performance numbers to pinpoint growth opportunities as our area expanded from 70 office locations to 131.

• Handled Monthly Expense Reports, designating expenses into proper accounts, remaining attentive for any errors. During my time this helped to catch 2 fraudulent charges, helping to maintain proper security measures and confidentiality.

• Acted as the first line of contact for employees who ran into problems. Utilizing analytical and critical thinking skills combined with collaboration to reach a fitting solution.

• Planned and organized multiple conferences for 150-250 Representatives, including agenda, travel arrangements, and booking expenses.

Recruiting Manager

Vector Marketing, NW San Antonio, TX

November 2017–Present

• Managed the office recruiting programs, utilizing active advertising sources as well as targeted social media programs and referrals to increase applications by 15%, in the first year this increased sales numbers from about $280,000 per year to over $500,000.

• Created basic graphic designs for job postings.

• Assisted in managing and providing resources to a team of up to 300 representatives per year increasing efficiency in our sales force expanding revenue to over $780,000 in sales in 2018.

• Organized weekly recruiting schedules for receptionists and up to a staff of 7 Assistant Managers.

• Analyzing sales statistics based on quotas and goals on a weekly basis and implemented coaching calls and weekly workshops to boost sales performance, moral and skill development.

• Taught marketable skills to new hires including communication, basic sales techniques, time management and schedule creation.

Customer Outreach Manager

A Sharp Team, San Antonio, TX

January 2019–March 2022

• Creating eye-catching and engaging marketing pieces to generate interest in new products and increasing sales by 20%.

• Managed a CRM, importing client information and restructuring the organization to improve efficacy in customer contact systems.

• Organized Service Events including scheduling customers to attend to have product serviced and improve customer retention and reorder percentage by over 50%.

• Processed orders for customers which included maintaining discretion with their payment information, address etc.

• Creating effective marketing campaigns for product sales, monthly newsletters and client teaching tools while inspecting the influence each campaign had on performance.

• Frequently responsible for overseeing multiple projects simultaneously, and ensuring each deadline is met accordingly.

District Manager

Vector Marketing Broken Arrow, OK

April 2016-October 2017

• Promoted within the first year to a District Manager, and relocated from Colorado to Oklahoma, in order to assist with company expansion by opening an office in a brand-new location.

• Conducted open competitive interviews to fill entry level positions.

• Trained new hires in a group setting or one on one about products and client acquisition techniques to help them learn how to start and maintain a customer base for referral-based appointments, as well as marketable skills such as communication, time/schedule management and emotional intelligence.

• Facilitated weekly workshops which required outreach to gain current knowledge on best sales tips and techniques, create multiple lectures on a variety of topics, applying public speaking skills to convey the teaching points.

• Completed and verified over 20+ representatives timesheets each week to submit to the proper agencies weekly.

Education

Horizon High School Thornton CO

May 2015 (GPA: 3.75)

Additional Skills

• Proficient in MS Office (Word, Excel, PowerPoint) Outlook

• Quick Learner, Creative, Knowledge Motivated

• Fluent in English and American Sign Language

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