Customer service

Melanie DePascale

**** ***** ******, *******, **, 11566

516-***-**** ********@*****.***

Interested in securing a position which provides a challenge, responsibility and the opportunity for career development. I offer positive, critical and creative thinking that allow me to take my job above and beyond the expected level. I also possess strong interpersonal and communication skills.

EMPLOYMENT HISTORY

Dr. Mohammad Hasan Bellmore, NY

Receptionist 2016-2019

Greeted and checked in patients, and verified insurance information for accuracy. Transcribed doctor’s notes and typed medical reports. Prepared and processed medical billing.

Nanny Merrick, NY

Nanny 2011 - 2016

Responsible for child care including transportation, assisting with school work and after school activities, interacting in fun activities at home and doing some light house work; all while focusing on the safety and well-being of the children.

Dr. Fred Jones, D.C. Merrick, NY

Receptionist 2011

Greeted and checked in patients, and verified insurance information for accuracy. Transcribed doctor’s notes and typed medical reports. Prepared and processed medical billing.

Virtual Sun Tanning Salon Merrick, NY

Manager 2010 - 2011

Prepared salon for daily opening. Confirmed current salon package offerings and inventory of products. Supervised employees and monitored their daily responsibilities.

TLC Day Care Center Merrick, NY

Child Care Assistant 2010 - 2011

Assisted certified teachers in the care of fifteen children. Interacted with the children while participating in crafts and basic learning skills. Responsibilities included feedings and diaper changes.

Coldstone Creamery Bellmore, NY

Assistant Manager 2006 - 2009

Prepared the restaurant for business, trained and supervised employees and monitored inventory. Assisted patrons in ensuring their needs were met and their overall experience was enjoyable. Closed the restaurant at the end of the day, balanced the day’s receipts and restocked items for the next day.

EDUCATION

SUNY Empire State College, Old Westbury, NY Spring 2014

Bachelors of Science – Community and Human Services

Cumulative GPA: 3.7

Nassau Community College, Garden City, NY May 2011

Associates of Applied Science - Liberal Arts

VOLUNTEER WORK

Barbara C. Wilson Preschool Sept 2019-present

PTA President and Secretary

Prepared events and activities for special needs children. Headed fundraisers to pay for events, yearbook and graduation. Planned and assembled graduation.

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