Curriculum Vitae
Of
Mr Mpho Wiseman Legodi
Personal Details
Names Mpho Wiseman
Surname Legodi
Phone Number +27-65-926-****
Email **********@*****.***
Location Gauteng, East Rand
Nationality South Africa (ID: 780**********)
Age 44 (07 Jan 1978)
EE/AA Status African Male
Driver's Licence Code C1 (Since 1998-09-01)
Career Summary
Company Position Duration
Wings Corporate Travel Senior Travel Consultant Aug 2014 – Nov 2021 KLM Royal Dutch Airlines Sales and Services Consultant Sep 2008 – Aug 2014 South African Airways(Kelly
Customers Service Agent
Apr 2006 – Aug 2008
Group)
Southern Africa Trust (DBSA) Administration Assistant Feb 2006 – Mar 2006 Below Zero Production Manager Nov 2002 – Jan 2006
Skills
Current
Expert/Specialist
Microsoft Office package
Extensive
Amadeus
Round the world fares
Group tickets
Refunds
Marine fares
Fares and ticketing
Outsourcing travel logistics to conferencing
Employment
Aug 2014– Nov 2021 Senior Travel Consultant (Wings Corporate Travel) Gauteng, Johannesburg Region
Permanent senior position
Manage Corporate, Government, marine and United Nations high level delegation.
Outsourcing flights, car hires, trains, chauffer services, shuttles, conferences, accommodation and all travel logistics.
Amadeus booking, Ticketing, Issuing EMD’s, processing refunds, voiding and balancing.
Oil & gas/Marine and private fares interpretation, Domestic, regional and International bookings / Destination
Reason for Leaving: Retrenchment
Sep 2008– Aug 2014 Sales and Services Consultant (KLM Royal Dutch Airlines) Gauteng, Johannesburg Region
Permanent senior position in the Travel (Travel & Tourism) sector Working on the Amadeus system - Altea / Oscar – Booking and Selling tickets - Ticketing and balancing - Refunds and balancing. - Fares support and outsourcing for agencies - Support for our frequent flyer program
(Flying blue) Booking & ticketing.
Reason for Leaving: Lack of career prospects
Apr 2006– Aug 2008 Customers Service Agent (South African Airways under Kelly Group)) Gauteng, Johannesburg Region
Contract Intermediate position in the Travel (Travel & Tourism) sector
- Customers service agent - Resolving Queries Regarding SAA Voyager frequent flyer Program - Making Bookings & issuing tickets on the Amadeus system - Acting supervisor (team leader)
Reason for Leaving: Contract ended
Feb 2006– Mar 2006 Administration Assistant (Southern Africa Trust) Gauteng, North East Gauteng
Contract Intermediate position in the Assistant (Admin, Office & Support) sector
- Creating a Database - Data-Capture - Client Liaison - General Office Admin - Operating a Switch-Board
Reason for Leaving: contract ended
Nov 2002– Jan 2006 Production Manager (Below Zero) Gauteng, East Rand
Permanent senior position in the Supply Chain (Manufacturing, Production
& Trades) sector
- Production manager - Data capture - Invoicing - Tele-marketing - Customers service - Clerical duties - Operating a form, fill, sachet juice making machine Reason for Leaving: Lack of Career Prospects
Education
Oct 2013 Selling and changing ticket level 2
Certificate at KLM business campus (Company/In-house) Definition of Round the world, Circle Trip and Open Jaw, Private and Negotiated fares, Special fares, Involuntary reissue, Voluntary reissue, Amadeus ticket changer
Sep 2006 Amadeus
Certificate at SAA Commercial Centre for Learning (Technical School) Making Bookings on Amadeus, Sourcing information
Sep 2006 Telephone Etiquette
Certificate at SAA Commercial Centre for Learning (Technical School) Telephone Skills and Sales, Business English
Aug 2006Passenger handling
Certificate at SAA Commercial Centre for Learning (Technical School) Airports around the World, Decoding, Airline Groups, Aviation System and Terminology
Oct 1997 Administration/Clerk Diploma
Diploma at Academy Of Learning (College)
Intro to Pc, Ms Office, Excel, PowerPoint, Publisher, Internet, Business English, Practical Business Skills, Typing, Bookkeeping to Trial Balance References
Ms Ntshirogeng Tlharipe: +27-73-762-****
(Team leader: Wings corporate)
Ms Sabine Owens: +27-10-205-****
(Manager: KLM/Air France)
Ms Ntombi Mdletshe: +27-78-104-****
(Current team leader: Wings Naledi travel)