Entry Clerk Data
Resume:
JODENE F COLQUHOUN
Clerk• Administration
**** ***** ******, ********** **, L7S 1E3
*******************@*****.***
CAREER PROFILE Reliable Medical Office Graduate, with office experience, seeks a medical administrative position. I offer a positive can-do attitude and commitment to ongoing learning.
MEDICAL OFFICE
QUALIFICATIONS
Medical Office Administration Diploma
MS Office 365 (Word, Excel, Access)
40 WPM
Medical Terminology (87%)
Electronic Medical Records (Med Access, TELUS)
PROFESSIONAL
TRAINING
Medical Office Administration, Centre for Distance Education (CD- ED)20hrs/wk 64weeks, 1320 Hours, (2022, Sydney, NS)
Medical Record Management & Billing Procedures
Microsoft Excel (Financial & mathematical formulas, creating documents, accounting practices)
Medical Office Procedures (Patient interaction; appointment scheduling; EMR)
Medical Terminology (Terminology & anatomy; spelling & pronunciation)
Intro into Medical Transcription (Case studies; outpatient reports)
Occupational Health & Safety (Workplace health & safety, hazard identification, WHMIS)
Stimulated Medical Office Practicum: 2 weeks. Sample tasks: o Schedule patient in an EMR, Transcribe letters from doctors. Create mail merge. Complete & update office schedule with multiple doctors.
EDUCATION Lacovia High School – Jamaica – High School Diploma 2016
• Gold badge: Academic Performance in 2015
• Silver badge: Academic Performance in 2015
Lewisville High School- Jamaica- Technical Diploma 2018
• Certificate NCTVET- Level 1 & 2 Data Operations
• Awarded Most Outstanding Student in 2017
Centre for Distance Education- NS, Sydney- College Diploma 2022
• Medical Office Administration
• Awarded with Honors
2
OFFICE EXPERIENCE Data Entry Clerk/Coach Assistant, Front Desk, Lewisville High School, Jamaica Oct-Dec 2018
• Reception: Greet parents, clients and provide information
• Administration: Maintain student files, use spreadsheets and online forms, type lesson plans, submit records at the end of each month, mark examination papers and scripts, provide the school with any changes in address (home/work) together with telephone number where is necessary, attend staff meetings when required as well as department meetings as often as possible, invigilate examination, coach assistant for specified teachers, assist teachers with classes in their absence.
• Data Entry: Input data and student records for submission to Ministry of Education of Jamaica, record, record examination and other relevant marks/grades or statements required by school’s regulations as assigned by supervisor, preparing cheques for clients and company.
Computer Tech/IT Assistant, A&Kidz Book Store & Internet Café, Jamaica Aug 2016
• Technical: Maintain computers, troubleshoot issues, install software, ensure computers are not being used in an improper manner
• Communications: Assist students with computers, assist customers with books, restock bookshelves, maintaining a clean and quiet environment
Salesclerk, Mango’s Hardware, Jamaica Aug 2016
• Reception: Advices customers on tools, hardware and materials needed, and procedures to follow to complete task customers wishes to perform, sells hardware such as nails, bolts, screws, hand and power tools, electrical equipment, plumbing supplies, garden tools, and paints.
Informs customers about quality of tools, hardware, and equipment, specialize in selling of construction boards, lumber, and steels. CERTIFICATES • Business English & Communication
• MS Word 365
• Medical Office Procedures
• Occupational Health & Safety
• Medical Terminology
• MS Excel 365
• Keyboarding
• Medical Transcription
• Quick Filing
• Career Program
CURRENT
EXPERIENCE
Team Leader/ Supervisor, Tim Hortons, Burlington, ON Feb 2019-Current
• Supervisory: Manage and leads a team of employees, provide help to management, including checking off Tills at the end of each shift, keep management updated on team members performance, 3
ensure customers are being heard, set example for team members, ensure team members are being trained properly, ensure transactions are being done correctly, create and environment with help, support, open communication and build trust with team members, responsible for overseeing all activities and duties are being carried out by all team members.
REFERENCE JEREMY MANDER
BOSS, TIM HORTONS
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