Resources Manager Payroll Coordinator

Kimberly Flowers

Fredericksburg, VA • 571-***-**** • ****************@*****.***

linkedin.com/in/kim-flowers-aa86619a

HUMAN RESOURCES AND BENEFITS LEADER

Service-driven Human Resources professional and people leader. Personable and reliable desiring opportunity to employ benefits, compensation, communications, and general HR expertise. Accomplished communicator with excellent presentation skills, strong customer focus, and consultative approach to business development and employee empowerment quantified by controlling costs and delivering bottom line results.

SKILLS

· Proven People Leader · Management of External Vendor Relationships

· Project Management · Policy And Program Development

· Effective, Written and Spoken Communicator · Strategic Planning

· Problem Solving · Building Strong and Dynamic Teams

· Process Organization · Business Operations

· Workforce Management · Benefits Administration

PROFESSIONAL EXPERIENCE

Sunrise Senior Living June 1999 – May 2022

Leader, Total Rewards, October 2016 – May 2022

Led the Total Rewards function for an organization of 25,000+ employees. Led a team of between 6 – 12 members managing the company’s health and welfare benefits, compensation programs, and HR technology.

● Planned, developed, implemented, and maintained all the plans and programs associated with the compensation and benefits.

● Alongside executive leadership created new incentive programs to meet company and team objectives.

● Implemented new compensation programs including short and long-term incentive plans and developed a new approach to the compensation structure for hourly staff, introducing a pay scale.

● Worked directly, with the highest levels of the organization to quickly respond to impact of COVID-19 on our business and industry.

● Created programs to help incent employees to come to work and reward them for their heroic efforts.

Sunrise Senior Living

Head of Employee Benefits, March 2010 – September 2016 Led the employee benefits function for the organization. This included health and welfare benefits, retirement plans and paid time off.

● Managed a team of 6 team members focused on the day-to-day delivery of health and welfare benefits to the organization.

● Provided and marketed programs to the employee population while monitoring plan costs and effectiveness.

● Led the annual engagement survey program for the organization.

● Surveyed over all employees, achieving 70 – 80% response rates. Kimberly Flowers ****************@*****.*** Page Two Sunrise Senior Living

Leader of HR Operations, January 2008 – February 2010 Led a small team of HR analysts on the day-to-day operations of the HR system.

● Worked closely with the outsourcing partner (ADP) to ensure transactions were entered successfully and that file exchanges with external vendors processed correctly.

● Focused on resolving errors and ensuring information was accurate across systems.

● Created and updated policies and procedures to help improve processing of information. Sunrise Senior Living

Manager and Human Resources Analyst, June 1999 – December 2008 Entered HR transactions into HRIS system (PeopleSoft). Interacted with customers, to ensure information was accurately recorded.

● Corrected errors, to ensure payments to employees were correct.

● Created training manuals for the team and created self-service for communities, became a trainer and created manuals for the end user.

● Led a team of analysts for data integrity and training. ADDITIONAL RELEVANT EXPERIENCE

Hermitage Senior Living, Payroll Coordinator

ACTIVITIES

Mental Health Awareness First Aide certified

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