Personal Assistant Executive

DANIELLE M. CONTE-VELEZ

*** ******** ******, *****, ** 10462 347-***-****

********.********@*****.***

Department Oversight Employee Relations Improvement Initiatives EDUCATION

Mercy College, Bronx, NY

Bachelor of Science Degree Candidate:

Concentration: Social Science degree in progress

PROFESSIONAL

EXPERIENCE New York Botanical Garden, Bronx, NY January 2022- June 2022 Executive Assistant to the Dean of Science and Chief Science Officer o Responsible for managing necessary administrative and operational support for the Dean of Science; as well as across the Department. o Act as gatekeeper and liaison both internally and externally with students, staff and guests. o Scheduling calls and meetings, conferences, conference calls: Zoom and MS Team Meetings, Producer for NYBG Member Webinars event for an audience of 300+.

o Maintain calendar and scheduling. Respond to invitations, reserve venues, maintain attendee lists, prepare notes, coordinate, and manage all event/conference set up with back-end team: AV/Catering, coordinating with COVID-19 regulations and guidelines. o Schedule and track meetings including room set-up, organization of presentation materials, and ordering refreshments. Maintain room availability, prioritize as needed. Prepare agendas and meeting minutes as needed. o Responsible to prepare reports, conduct research, compile, and synthesize information. o Submit, process, and track all expense reports and reimbursement for Dean of Science, CSO and all researchers. o Books travel and prepares itineraries for travel, both Domestic and International for Dean of Science, CSO and all researchers. o Maintained department wide budget for requisitions and purchasing. Responsible for $500,000 IT Purchase project across departments to increase staff performance and collective research efforts.

o Ability to work through scheduling roadblocks using discernment, judgment, and discretion Energy Across Country, New Rochelle, NY September 2019-February 2021 Executive/Personal Assistant to the CEO

o Execute various administrative tasks, including travel arrangements (Domestic & International) scheduling, submission of expense reports and all other correspondence for team and all senior leadership. o Follow attainable project timelines and keep teams on task to complete milestones according to schedule. o Serve as executive key point person by coordinating sector-related Business Units and other facets of company. o Marketing, social media and presentation development. o Aid in quote and proposal creation, sales presentation and pipeline management and closing process. o Provide coaching, mentoring and cross -functioning conflict resolution to support to staff on Company Standards/Policies. F&J Pine Restaurant, Bronx, NY

Assistant General Manager/Administrator June 2013 – August 2019 o Controls purchases and inventory; negotiating prices and contracts; develops preferred supplier lists; reviews and evaluates usage reports. o Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances. o Investigates and resolves complaints concerning food quality and service. o Manages employee hiring, retention, shift schedules and enforces ethical business practices. o Account Payable/Receivable.

o Liaise between Customers and Banquet Staff to coordinate events both on and off premise. o Coordinate/dispatch appointments and referral follow up with team and customers using Microsoft Outlook Tasks & Google Apps. o Accomplishments:

o Implemented Structural Balance and Chain of Command within Restaurant to devise team and maintain accountability. o Set up training for Food & Beverage to boost sales up to 29% o Manage accounts for 12 Residential & Corporate Leasing units for all on & off-site catering events. o Maintained monthly training for all staff to maintain customer satisfaction; and in turn increase revenue. o Successfully maintain relationship with all vendors. Mama Francesca Restaurant Group - Siete Ocho Siete, New Rochelle, NY General Manager/Administrator March 2011 – June 2013 o Maintained patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offering o Maintained quality service by establishing and enforcing organization standards. o Managed employee hiring, retention, shift schedules and executed corrective actions. o Attracted patrons by developing and implementing marketing and advertising via all social media outlets. o Resolved all computer network latency issues.

o Coordinate/dispatch appointments and referral follow up with team and customers using Microsoft Outlook Tasks & Google Apps. Integra Plumbing Incorporated, Bronx, NY

Executive Assistant January 2007 – January 2011

o Summarized receivables by maintaining invoice accounts. o Prepared and submitted proposals to clients.

o Maintained executive's daily appointment calendar by planning and scheduling meetings, conferences, teleconferences, and travel. United States Army, Ft. Polk, LA

Motor Transport Operator (88M) – Administration Specialist January 2001– April 2004 o Provided professional support and technical guidance to all Army Soldiers requiring motor transport o Supervised performance of administrative functions o Coordinated administrative activities with other organizational elements and staff sections o Provided technical training and instructions to subordinates and supported units RELATED EXPERTISE

Personal Assistant, Proven Performance Management Skills, Time Management, File Management Data & Collections Management, Staffing, Management Proficiency, Coordination of Resources, Coaching Personnel, Client & Employee Relations, Developing Operational Standards, Office Management, Clear Decision-Making Strategies, Strategic Planning, Quality Management, Risk Assessment & Monitoring, Exceptional Verbal and Written Communication Skills, Outcome-Based Customer Focus, Managing Profitability, Quality Focus of Resources and Operations. Research Experience. Software Proficiency: Microsoft Office -- Microsoft Access -- Intuit QuickBooks – PowerPoint – Excel Spreadsheet, Zoom, Microsoft Teams, Unit 4. Google Suite. *References available. *