Customer Service Personal Assistant

Angela Wiser

adsade@r.postjobfree.com

**** ******* ****** *****

Cell: 972-***-****

Rowlett, Texas 75088

I am a motivated, imaginative, very approachable, a self-starter and am very detail oriented. I strive forth with the knowledge that our “Customers/Patients are our growth”. I maintain a high degree of confidence in my skills and ability to interact with individual.

WORK EXPERIENCE

Walker Engineering, Grapevine, Texas - Personal Assistant/Manager

Managed personal business

Transferred/medicated employer

Handled all medical bills/hospital Info/verification of billing

Responsible for all banking/accounting

Caregiver

DFW Sarcoma, Dallas, Texas - Transcriptionist, Billing, Coding, Insurance

Transcription for several physicians/surgery

Filled in front desk greeting patients

Filled in insurance/billing/coding

Hutton Communications, Dallas, Texas - Executive Cellular Sales Specialist

Implemented cellular division

Negotiated contracts with vendors

Established leads, inside/outside sales calls – four (4) state territory

Trade show events

High levels of customer service and customer retention duties

Achieved numerous “Top Sales Awards”

FoxMeyer Corporation, Carrolton, Texas - Assistant to CEO/Vice President

Fortune 500 Drug/Pharmaceutical Distributor

Directly answered to CEO and Executive Vice President

Managed personnel insurance and issues

Managed all itinerary functions for Exec’s

Assisted in acquiring new products

Oversaw all sales rep reports and documents/transcription for CEO, VP’s

Directed health claims, worker’s compensation claims and human resources

General administration duties

Burke Corporation, Homewood, Alabama - Office Manager for Alabama division

Managed all office functions for reports to Corporate Office

Managed Human Resource department

Managed Worker Compensation claims

Managed sales reports

EDUCATION

Everest College, Dallas, Texas – Student /Certification

·Terminology/Coding/Billing and Insurance

Graduated on Dean/Presidents’ List

Part-time Employment Positions

Medical Directories – Customer service/inside sales, Dallas, Texas

Legal Directories – Customer service, Dallas, Texas

Excel – Customer service, Farmers Branch, Texas

SKILLS

Operating and ISO Experience: PC, Mac, Android, Apple

Software: Mac Practice, Windows, Excel, Works, PowerPoint, Word, Word Perfect, Adobe, PhotoShop, Microsoft Picture It Marketing Software and various other marketing and sales software; medical/coding and billing software; various insurance programs, ICD-10 and CPT Coding, database management software

Sales: 10 years experience in outside sales and 7 years inside sales

Customer Service: 35 years dealing with the public – customer service and account retention in medical field, telecommunications and legal

Human resource Service: Supervising work compensation claims, benefit coordinations

Personal Assistance: Supervision of event planning and attendance. Household and business daily functions.

Medical: Insurance/Billing/coding Software: 16 years medical field. Medical assisting, medical records, billing, insurance verification, injections, drawing blood work/lab, hospice and private care

Transcription: Transcribed medical, surgical and psychiatric physician reports for admin and discharge.

Graphic Design and Layout: Graphic design and layout softwares

References available upon request

Contact this candidate