Customer Service Field Worker
Resume:
OKECHUKWU OKORO
***********@*****.***
No 1 Kofo Abayomi Street
Victoria Island Lagos Nigeria.
SKILLS
● Communication Skills
● Customer Service skills.
● Analytical skills
● Organizing
● Project Management
● Articulate and well-spoken
● Accurate and detailed
● Customer Service-Oriented
● Office Administration
● Research
● Microsoft Word Expertise
● Social Media Knowledge
● Ability to work in a team
● Achieve set goals
● Effective time management
EDUCATION
University of Port Harcourt
Rivers State. 2016
BA, PHILOSOPHY
.
PROFESSIONAL SUMMARY
An articulate, focused and highly
enthusiastic individual with
experienced research and time management
skills gained both in the academic and
professional settings, an efficient Project manager with expertise in research and conflict management. Skilled in organizing, managing and making improvisions in difficult situations.
Excellent communication, leadership and Microsoft office knowledge. CAREER SUMMARY
Copyright Society Of Nigeria (COSON) Field Worker (2017- 2019)
I worked outside the office and travelled to different locations in Rivers State and Bayelsa state to meet with clients. My position requires the completion of task with hotel representatives.
Kaduna State Cooperative Institute, Ikara
November 2016 – October 2017 (NYSC)
I taught in an esteemed citadel of learning were I was responsible of preparing lesson plans and educating students of diploma 1 & 2. My duties include assigning assignments, grading test and documenting progress. I was also able to instruct students in a variety of subjects with engaging lesson plans.
KEY RESPONSIBILITIES:
Planning and preparing lesson notes
Encouraging students participation
Setting assessments and overseeing examinations
KEY ACHIEVEMENTS:
Research and implementing new teaching methods (Class size, Teaching objectives, my audience, Subject matter, Student’s background and knowledge)
Marking students work and recording performance
PROFESSIONAL CERTIFICATION
*Certificate in Office Application and
Desktop Publishing
HOMEPAGE TECHNOLOGY
*Certificate in Health, Safety and
Environment (HSE Levels 1-3)
CIVTECH NIGERIA
*Certificate in Project Management
CIVTECH NIGERIA
*NYSC Certificate No: A003431622
REFEREE:
Mr. Uchechi Uzoma Emegwara
Communicating effectively with other teachers and educational organizations
MTN Group Of Company Port Harcourt
October 2015 – February 2016
Kit Operator
Worked as a contract staff with one of the biggest telecommunications network providers were I was responsible for rendering sim registration services to customers.
GENERAL ELECTIONS 2015 Presiding Officer
As a presiding officer I was responsible for the conduct of elections in my polling station and I have a good knowledge of voting procedures. As a presiding officer I was responsible for complying with all instructions and ensuring the integrity and secrecy of the ballot.
KEY RESPONSIBILITIES:
Comply with all instructions given to me
Take charge of the polling Station
Maintain the secrecy of the ballot
Supervise the poll clerk(s) at the polling station
Ensure that all electors are treated impartially, with respect and in a helpful, polite and professional manner.
KEY ACHIEVEMENTS:
Ensure the polling station is closed on time
Supervise the dismantling of the polling station and ensure the building is returned in in good order
Complete the ballot paper account and associated paperwork correctly and to pack up documents in accordance with the instructions given by the returning officer
Deliver the ballot box and associated paperwork to the designated location.
SUMMARY:
I’m an ambitious and a personable individual in pursuit of excellence and seeking to serve in an organization were my skills and training will be optimally utilized to enhance its ultimate goals and mine as well.
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