Rolonda
Moreland
Port Saint Lucie, Florida 34986
********@*****.***
www.linkedin.com/in/rolonda-moreland-36bba19a
Dedicated professional with a bachelor’s degree seeking a Human Resources Coordinator position that will utilize my managerial, administrative and organizational skills.
Skills
Microsoft Word/Excel/Outlook
Time Management System
Applicant Tracking Systems/HRIS
ERP/Oracle Systems
Written and Verbal Communication
Records Organization and Management
Attention to Detail
Onboarding
Experience
FEBRUARY 2018-OCTOBER 2021
HR Shared Services/Onboarding Representative / G4S, Jupiter, FL
Analyze applicants onboarding forms and policy acknowledgments for accuracy and completeness
Communicate effectively via phone, email, and/or fax with applicants and field offices to expeditiously obtain additional information when necessary
Compare onboarding package to conditional offers, verify background check completion, and compile applicant information in HRIS system
Track status of outstanding tasks for applicants and determine if additional guidance or escalation is necessary
Prepare offer letters and applicant related correspondence
Data entry into the HRIS
MARCH 2016 – JUNE 2016
HR Assistant / City of Lake Worth, Lake Worth, FL
Answer telephones and provide information to residents
Greet visitors, employees, and applicants in a positive professional manner
Assist with onboarding, reference checks, background checks, Personnel Action Request, Direct Deposits, and W-4’s
Created New Hire Orientation Checklist to efficiently track the onboarding process
Complete pay increase calculations, records request, and update a variety of employee information
Maintain and organize career board, resumes, and applications
Prepare offer letters and applicant related correspondence
Respond to employee and manager inquiries related to basic personnel policies and procedures
Assist the Human Resources department with budgetary entries
Support Worker’s Compensation, Family Medical Leave Act, and the Affordable Health Care Act inquires
MARCH 2005 – SEPTEMBER 2011
Lead Teller II / VyStar Credit Union, Jacksonville, FL
Supervise, organize, and plan employee and branch operations
Train all employees on operational procedures and system updates
Process accounts receivable and accounts payable
Maintain and balance cash drawers, branch vault, and ATMs daily
Proficiently manage and schedule staff
Coordinate and implemented the branches open and close procedure
Perform account adjustments such as credits and debits as necessary
Adhere to Bank Secretary Act requirements by creating reports when needed.
Research and resolve billing and payment issues related to customer accounts
Review and approve accounts and monetary transactions
Comply with all banking regulations, policies and procedures
Perform daily and monthly reconciliations on accounts and general ledgers
Process wire transfers and ACH transactions
AUGUST 2000 – AUGUST 2004
Customer Service Rep / BP Express, Nashville, TN
Train all new hires on company policies and procedures
Efficiently update, file, and organize reports and invoices
Perform all aspects of store operations for the 3rd highest volume store within the company.
Administer and generate sales in large volume store with a profit ranging from $60M to $100M
Manage store activities and provide support and assistance to Store Manager
Maintain and balance cash drawers and safe daily
Prepare and conduct daily bank deposits
Provide information to customers and cross-sold products
Handle customer returns and complaint
Education
DECEMBER 2015
Bachelor of Science in Business / University of Phoenix, Orlando, FL
Concentration in Human Resource Management
References
Professional References Available Upon Request